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Important information for UTSA Veterans
What do I do if my check doesn't arrive?
PAYMENT OF TUITION, FEES, BOOKS AND OTHER RELATED SUPPLIESThe UTSA Veteran Certification Office DOES NOT participate in the advance payment program. Therefore, it is solely the responsibility of the student to pay for tuition, fees, books and other related supplies.
What do I do if my check doesn't arrive?This is probably the question asked most frequently by UTSA's VA students. Unfortunately, there isn't much that the Veteran's Certification office can do if your check doesn't arrive. The first thing YOU can do is to call our office to ensure your certification has been sent. If it has been sent, you should next call the VA at 1-888-GIBILL1 (1-888-442-4551). The VA representatives at this number can look up your file when you provide them your VA claim number. They are able to verify or deny receipt of your certification. ADDS/DROPS/WITHDRAWALS/CHANGES OF MAJOR OR ADDRESSMany veterans assume that the Veteran's Certification office is automatically informed by the Admissions and Registrars offices when they change their address or major, or withdraw from UTSA. THIS IS NOT THE CASE! Each veteran is PERSONALLY responsible for reporting ANY change in their file directly to the Veteran's Certification office, as well as to the Registrar's office. There are VA forms which must be filled out whenever you move or change your program. All adds, drops, and withdrawals MUST be reported to the Veteran's Certification office by the veteran in order to receive the applicable benefits correctly. Duplicate & Repeating CoursesA course may only be repeated and count towards VA certification if:
UTSA Veterans Attending Another SchoolIf you are attending UTSA and/or another school, UTSA will normally be considered the parent institution. Courses taken at a second school may be certified. A student must bring proof of registration form the other school to the UTSA Veteran's Certification office. A Parent Institution letter will be generated for the student to return to the other school for certification purposes. Courses taken at the other school must equate to courses on your degree plan in order to be certified. A transcript must be forwarded to UTSA's Registrar showing course completion in order for it to be counted toward your graduation. Chapter 31 students must see VA case manager for this situation. Break PayBreak pay is the continuation of monthly benefit pay without stopping between two consecutive semesters for which benefits are being used. All students receiving benefits may be eligible for Break Pay if:
VARO Audits and the TWCOne or two times a year, the Veteran Affairs Regional Office (VARO) or the Texas Workforce Commission (TWC) sends an adjudicator to our school to audit our files. They are checking to ensure students have only taken those courses that are required for their degree. Unapproved repetition of courses found may be subject to financial repayment by the student for the repeated course. The UTSA Veteran's Certification office staff does not conduct individual degree checks, and we are not responsible for courses taken that do not apply to a student's degree plan. Unsatisfactory ProgressStudents who remain on academic probation for two consecutive terms are considered by the VARO to be making unsatisfactory progress. One semester of academic probation is followed by academic dismissal if improvement isn't shown. Students on academic probation or dismissal are not eligible for reinstatement of their VA benefits until they complete the required paperwork at the UTSA Veteran's Certification office. Tutorial AssistanceIf a student is enrolled 1/2 time or better and has a verifiable deficiency in a course they may be eligible to receive tutorial assistance. Applications are available in the Veteran's Certification office. For free tutorial assistance, contact the Learning Assistance Center, UC 1.01.02. Chapter 31 vets must see their VA case manager. The VA work study ProgramStudents using a VA educational assistance program on attending school 3/4 time or better, may be eligible for the VA work study program. There are locations all around San Antonio with positions available for work study. Applications are available in the Veteran's Certification Office, and at the Veteran's Services Office in the Frank Tejeda Outpatient Clinic at 5788 Eckhert Road. Hours & Rate of Pursuit for UndergraduatesFor the Fall and Spring Semesters:
For the Summer Semester:
Graduate Students Taking Undergraduate CoursesAll graduate students must provide a degree plan when submitting an application for benefits. This degree plan must identify all of the courses required for the degree, including any undergraduate leveling courses, and be signed by an academic advisor. Hours & Rate of Pursuit for GraduatesFor Fall & Spring Semesters:
For the Summer Semester:
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