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Citation Information

Through Campus Services, you have the opportunity to appeal parking and traffic citations issued by UTSA personnel. The appeals process not only provides you with an objective review of your appeal, it also provides Campus Services Parking an opportunity to evaluate the University Parking & Traffic Rules and Regulations.

Pay A Citation

Campus Services offers several options to pay your citations:

  • My Parking Account - Pay online using a Credit Card
  • In-Person - At one of our cashier offices located in the Bauerle Rd or Ximenes Ave garages on the Main Campus and at Fiscal Services at the Downtown Campus.
  • By Mail - Use the pre-paid orange envelope or mail payment to:

      UTSA Citation Payment Services
      One UTSA Circle
      San Antonio, TX 78249

      *be sure to include citation # on check

How to Avoid Citations

It is not difficult to avoid parking citations. Here are some tips.

  • Every vehicle parked on campus must have a valid permit displayed, unless they are parked in a short-term hourly pay space.
  • Be sure to properly display your permit on your rear-view mirror. You will be issued a citation if the officer cannot view your entire permit.
  • Park only where authorized by your permit. See the back of your permit for information.
  • Do not park against the flow of traffic.
  • Do not park in spaces designated for persons with disabilities unless you have the proper permit.
  • When using a short-term hourly pay spaces, please ensure that the correct space number is used when making payment
  • When in doubt, call us at 210-458-PARK(7275) or email at parking@utsa.edu

Boot Information

Campus Services or UTSAPD may immobilize (boot) the vehicle of any person who:

  • Accumulates four (4) or more unpaid parking or traffic citations
  • Accumulates charges of $200 or more
  • Has any outstanding citation over 120 days past due
  • Is in possession of a lost, stolen or altered parking permit

What If My Car is Booted?

Do not move your car with a boot attached. Any movement may result in serious damage to your car and to the boot. If the boot is damaged, repair or replacement fees will be added.

Unauthorized removal of a boot will result in additional fees and could involve a police report.

Contact Campus Services within 36 hrs to avoid towing of your vehicle

To have boot removed:

  • Bring citations and boot notice to one of the following Campus Services locations: Ximenes Ave or Bauerle Rd Garage cashiers at the Main Campus; or FS 1.506 at the Downtown Campus during business hours.
  • All outstanding citations and fees must be paid in full prior to boot being removed. No payment plans will be arranged and checks are not accepted.