If you receive a parking citation at UTSA, you have the option to pay the citation or submit an appeal within 14 calendar days of the citation issuance date.
Paying a citation is easy. Any applicable financial holds on your student account are removed automatically within one hour of payment.
Use the pre-paid orange envelope included with your citation. Mail payment to the address below. Include the citation number on your check. Do not mail cash.
UTSA Citation Payment Services
One UTSA Circle
San Antonio, TX 78249
Pay your citation by giving back to the local community. To learn how to pay a citation by volunteering, view the Volunteer Time Payment flyer.
In accordance with the university’s Parking & Traffic Rules and Regulations, failure to pay or appeal the citation within 14 calendar days of citation issuance or decision of Appeals Officer will result in a $10 late fee per citation.
Unpaid citations can result in student financial holds preventing students from receiving grades, refunds, official transcripts, or graduating. Ten (10) or more violations within one academic year may result in suspension of driving and parking privileges on campus and/or disciplinary action.
If you believe your citation was issued in error, you may submit an appeal within 14 calendar days of the citation issuance date.
Please note: the responsible party must file the appeal. Campus Services cannot accept appeals from campus departments on behalf of guests.
To submit your appeal, follow the steps below.
Once Campus Services receives your appeal, staff will review within 15 business days and render a decision based upon the appeal and citation information, the university Parking & Traffic Rules and Regulations, and any supporting documents provided. Should we require additional information, a staff member will contact you.
Campus Services has the option to make the following appeal decisions.
If you are dissatisfied with the decision rendered by Campus Services on your first appeal (see process above), you may file a second appeal to an appeals panel comprised of faculty, staff, and students. Second appeals are final.
To submit a second appeal, follow the steps below.
The appeals panel will make reasonable effort to review the appeal within 45 days of submission. If the appeals panel opts to reduce the citation to a warning, reduce the citation fee, or void the citation, you will be refunded the appropriate amount.
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