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Lean Services and Office Kaizen

The University of Texas at San Antonio’s Center for Advanced Manufacturing & Lean Systems (CAMLS) is proud to offer this one-day course to the public.

Lean Thinking is not just for manufacturing. Non-manufacturing operations are becoming the larger part of the global economy; so is the hidden waste in them. This course can benefit both service organizations and manufacturers.

Learning Outcomes

  • Basic lean concepts

  • Discussions on how traditional manufacturing concepts apply to service industries and office operations

  • Eight wastes, lean metrics, and multiple lean tools

Course Outline:

  • Session 1: The New Frontier of Lean Thinking
  • Session 2: Preparing for Changes
  • Session 3: Starting the Changes
  • Session 4: Lean in Practice
  • Session 5: Improving the Value Streams
  • Session 6: Pursuit of Perfection

Included in the Course

  • Classroom learning and discussion
  • Multimedia demonstrations
  • Hands-On Simulations
  • Review and Discussion of Case studies


Upon successful completion of the course, participant will receive UTSA Continuing Education Units (0.7 CEU for 1-day course) and a CAMLS Lean Services & Office Kaizen Training Certificate.

Who Should Attend

  • Executives
  • Directors
  • Business Managers
  • Management Engineers
  • Enterprise Process Engineers
  • Administrative and Supporting Staff

Schedule & Fees

six sigma discounts
  • Course dates will be available soon. Please use the sign-up form below to receive notification when course dates are available.

  • Early Bird Registration Fees are $250.
  • Regular Registration Fees are $300.
  • Parking Permits are available for purchase during the registration process ($7 for the day)

10% Group Discounts Available

  • Individual Discounts are available to current Current UTSA students and staff

  • Group Discounts are available when sending a group of 3 or more from the same organization

  • To register as a group, please follow these instructions in the following registration form:

    • Select the course and create account in the online registration system

    • Specify your organization under the “Firm” field

    • In “Payment Method,” select “Allow Billing”

    • The office will process payment with 10% discount when 3 or more from your organization have registered.

UTSA EXtended Education

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