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Learn Lean Daily Management in a Real Hospital Setting

If you could change a typical day in your hospital what would that look like?

  • Would staff engage in their daily goals like never before with ownership and pride?

  • Would leaders spend more time developing staff to think more critically and problem solve on key goals?

  • Would chaos give way to structure? 

  • Would endless marathon meetings change to daily 15-20 min focused huddles driven by staff?

  • Would 80% of the improvement ideas come from front line staff vs 80% coming from senior leadership?

  • Would organizational goals cascade through middle management and continue to front line staff clearly?

You can take the initiative to align your entire staff and encourage them to take improving the business in mind while doing their everyday responsibilities. The above wish list of changes are all happy by-products of implementing a Lean Daily Management (LDM) System. Many hospitals around the United States are starting to reap the benefits. Benefits like a 25%-30% increase in overall revenues. Benefits like a 15%-20% increase in a patient satisfaction score. Benefits like saving millions of dollars in supplies, labor, and overtime costs.

The University of Texas at San Antonio’s Center for Advanced Manufacturing & Lean Systems (CAMLS) is proud to offer a two-day Lean Healthcare Daily Management workshop to the public. Please plan to join us June 9 from 8:00 a.m. to 5:00 p.m. at the UTSA Downtown Campus and from 8:30 a.m. to 4 p.m. at GRMC in Seguin, Texas. Course fees are $2,950 per participant (early registration, please see Schedule & Fees).  Parking, breakfasts, refreshments and lunches are included in the fees.

Learning Objectives

After this course, you will understand...

  • The background, principles, methods and philosophy of Lean/TPS and application to healthcare
  • How and why the best healthcare organizations are implementing LDM
  • How patients can benefit from LDM
  • How LDM can engage and align front line staff
  • Bridging the Daily Target Goals from senior leadership to middle managers to front line staff
  • How to develop a Working Leadership Huddle Board
  • How an LDM system ties back to overall strategy
  • Lean Systems and Healthcare Application
  • Hands-On Simulations
  • Review and Discussion of Case studies


Day 1: UTSA Downtown Campus

  • June 9th Morning Session: Lean Overview & Building our Lean Daily Management System
  • June 9th Afternoon Session: Senior Leadership Huddle Board Development

Day 2: On-Site at GRMC, 8:30 a.m.

  • June 10th Morning Session: Site tour and Learning to Manage Differently (simulated huddle and leadership round in GRMC hospital)
  • June 10th Morning Session: Senior Leadership Q&A
  • Lunch will be at the hospital, cost included in fees
  • June 10th Afternoon Session: Goal Setting the Toyota Way (Hoshin Planning)
  • June 10th Afternoon Session: Deploying our Lean Daily Management System


Upon successful completion of the course, participant will receive UTSA Continuing Education Units (1.6 CEUs for 2-day course) and a CAMLS Lean Daily Management Workshop Certificate.

Who Should Attend

  • Hospital/Clinic/Health plan Chief Executive Officer (CEOs)
  • Hospital/Clinic/Health plan Chief Operating Officer
  • Hospital/Clinic/Health plan Chief Nursing Officers (CNOs)
  • Hospital/Clinic/Health plan Chief Medical Officers (CMOs)
  • Hospital/Clinic/Health plan Chief Information Officers (CIOs)
  • Hospital/Clinic/Health plan Chief Financial Officers (CFOs)
  • Hospital/Clinic/Health plan Chief Strategy Officers
  • Hospital/Clinic/Health plan Senior HR Leaders
  • Hospital/Clinic/Health plan ED/OR Directors
  • Hospital/Clinic/Health plan Lean Six Sigma Leaders and Senior Consultants
  • Hospital/Clinic/Health plan Medical Directors
  • Hospital/Clinic/Health plan Quality Directors
  • Hospital/Clinic/Health plan IT Directors
  • Hospital/Clinic/Health plan Senior Revenue Cycle Leaders
  • Hospital/Clinic/Health plan Supply Chain Leaders

Schedule & Fees

  • This two-day course will be June 9-10, 2014 from 8:00 a.m. to 5:00 p.m.

  • Day 1:  Course participants will meet at UTSA Downtown Campus, Frio Street Bldg, Executive Conference Room (FS 4.450A)
  • Day 2:  Course participants will meet at Guadalupe Regional Medical Center (GRMC), 1215   E Court St, Seguin, TX, 78155
  • Seguin, TX 78155, Executive Conference Room
      • Early Bird Registration Fees are $2,950 per participant until June 1
      • Regular Registration Fees are $3,250 per participant until June 8 (the day before the course)


10% Group Discounts Available

  • Group Discounts are available when sending a group of 3 or more from the same organization
  • Individual Discounts are available to current Current UTSA students and staff
  • To register as a group, please follow these instructions in the following registration form:
    • Select the course and create account in the online registration system
    • Specify your organization under the “Firm” field
    • In “Payment Method,” select “Allow Billing”
    • The office will process payment with 10% discount when 3 or more from your organization have registered.

The next course is currently being scheduled. Please use the sign up form below to be notified with registration opens.

Sign Up Now

About the Instructors


Dr. Brock Husby

  • Lean Healthcare practitioner, researcher, coach, trainer and thought leader.
  • National and international speaker on a variety of topics related to Lean Healthcare
  • Former Associate VP & SeniorOperations Excellence Leadership Coach, Baylor Scott & White
  • Lean VSM and Kaizen event facilitator at a variety of healthcare facilities, from level-1 trauma center safety-net hospitals and clinics to community and regional hospital systems
  • Founder and manager of the LinkedIn “Lean & Toyota Production System Healthcare Professionals” group with over 3100 members (a group created to foster collaboration and discussion of issues and opportunities in this field)
  • Process assurance engineer for the Space Shuttle Program at the Kennedy Space Center, Management consultant for the automotive service parts industry, and a technical assistant at Car & Driver magazine
  • Ph.D. in Industrial & Operations Engineering from the University of Michigan

Mr. Jerry Berlanga

  • 20+ years experience in Lean transformation  
  • Former Associate VP, Lean Healthcare Strategies, for Lean transformation of Baylor Scott & White Healthcare
  • Lean transformation with key healthcare organizations across the US and Canada(UMass Memorial, Alpena General, UHS San Antonio, Alliance Imaging, Ontario Health Quality Council, Gonzaba Medical Group, etc.)
  • Lean Healthcare teacher, coach and mentor
  • M.S. Systems and Engineering Management, Texas Tech University

Dr. F. Frank Chen

  • 20+ years in Lean manufacturing, Lean product development, Lean services, Lean higher education, and Lean and Green/Sustainability integration. 
  • Luther Brown Distinguished Chair Professor and Director of CAMLS, UTSA  
  • John Lawrence Endowed Professor, Industrial and Systems Engineering, Virginia Tech
  • Program/Project Manager, Senior Engineer and Senior Consultant, Caterpillar Inc.
  • NSF Presidential Faculty Fellow; Society of Manufacturing Engineers Fellow Award; Institute of Industrial Engineers Lean Division Teaching Award, and Best Paper Award
  • Ph.D. in Industrial Engineering, University of Missouri-Columbia

Dr. Hung-Da Wan

  • Primary instructor of CAMLS short courses in Lean and Six Sigma; core faculty of Advanced Manufacturing and Enterprise Engineering master’s program (MS-AMEE) at UTSA
  • Associate Professor and Assistant Chair of Mechanical Engineering Department at UTSA; Director of Sustainable Manufacturing Systems Laboratory; former Director of Engineering Machine Shop at UTSA
  • Board member of Lean Division of Institute of Industrial Engineering (IIE); Chair of Lean Systems track of 2014 and 2015 of Industrial and Systems Engineering Research Conference
  • Recipient of Best Paper Award of Lean Systems track of 2013 IIE Annual Conference and 2015 American Society of Engineering Education (ASEE) – Gulf-Southwest Annual Conference
  • Ph.D. in Industrial & Systems Engineering,  Virginia Tech

Brought to you by a partnership between Extended Education and the Center for Advanced Manufacturing and Lean Systems




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