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Procard/Travel Card Administration (PTCA)


Procard Office Moves Operations to Controller's Office

Beginning January 2, 2012, the Procard Office will begin operating under Financial Affairs — reporting to the Controller's Office — and will be known as the Procard/Travel Cards Administration (PTCA) Office. Existing Procard Office staff will relocate from the Main Campus to University Heights (UH), building 2, suite 1.216.

PTCA staff members Anne Jackson and Lisa Bixenman will administer UTSA's Procurement Card (Procard) and Travel Card Program. Departments should contact this new office for assistance with any of the following services:

  • Application processing (Procard and Corporate Liability Individual Billed Account (CLIBA) cards only)

  • Cardholder training

  • Cardholder maintenance (Citibank and/or DEFINE related):

    • Credit Limit

    • Merchant Category Codes (MCC)

    • Activation and deactivation

    • Authorized to Inquire (ATI) access (CLIBA card only)

  • Process requests to change the electronic review and approval process for Procard payments.

In addition, this office will also perform the following functions:

  • Reporting/Compliance

  • Collections

  • Reconciliations

  • Procard audits

  • Generate Procard payments on behalf of departments.

The Controller's Office and the Purchasing & Distribution Services Department are working together to ensure the transition is completed without any effect on departmental service. Procard forms and other information will remain available on the Purchasing and Distribution Services website through February 2012 and will transition to the PTCA website after the move. All Procard forms and correspondence should also be sent to the new office location beginning January 2.

Procard office staff will retain the same phone number. Cardholders may also contact PTCA via email at

For more information related to the transition, please contact Anne Jackson (ext. 4059), Lisa Bixenman (ext. 7993), Rita Sutton (ext. 4063) or Diana Ollervidez (ext 6915).

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