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Contact Student Financial Aid and Enrollment Services

Address and Locations

Please note, regardless of which campus you attend, our Federal School Code is 010115.

UTSA Office of Student Financial Aid and Enrollment Services
One UTSA Circle
San Antonio, Texas 78249

Main Campus: John Peace Library (JPL) 1.01.04
Downtown Campus: Frio Street (FS) 1.500.

NEW Office Hours Beginning July 6, 2015

Monday through Friday from 8am - 5pm.

Phone, Fax and Email

(Toll Free) 1.800.669.0919
(210) 458-8000 (local)
(210) 458-4638 (fax)

Please note that all official correspondence from our office is sent to your preferred email account as selected on ASAP. If you wish to contact our office via email, please email us from this account.

Extenuating Circumstances

The Office of Student Financial Aid and Enrollment Services works to provide quality financial aid services to current and prospective students at UTSA. All members of the financial aid team are trained and ready to answer questions about the process and to help you with extenuating circumstances. However, if a student and/or parent has an issue that they are unable to resolve with a Financial Aid Officer or an Enrollment Services Office, additional resources are available. To resolve any issues or problems, you may contact the Financial Aid Ombudsman listed below:

  • To contact the UTSA Financial Aid Ombudsman please send an email to Kim Canady, Associate Director at