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One Stop Enrollment Center

One Stop Enrollment Center (formerly Enrollment Services) is a one-stop solution for resolving many tasks related to enrolling and paying for your UTSA education, including questions related to Undergraduate Admissions, Financial Aid and Registrar. You can get in contact with One Stop counselors in person at our locations on the Main Campus at JPL 1.01.04 or Downtown at FS 1.500. You can also call in 210-458-8000 or toll-free 800-669-0919.

Office Hours for Main Campus and Call Center:

Monday through Friday from 8am to 5pm

Office Hours for Downtown Campus:

Monday through Friday from 9am to 12pm and 1pm to 5pm

In Person

  • Walk-in counseling for Financial Aid
  • Answers questions regarding Admissions, Registrar, and Fiscal Services
  • Submit paperwork for Financial Aid, Registrar, and Admissions
  • Get a transcript and/or verification of enrollment
  • Processing of Add Forms
  • Counseling appointments regarding Financial Aid
  • Processes withdrawals from University for Fall
  • Informs students of outstanding requirements and holds for registration and financial aid

Over the Phone

  • Call-in counseling for Financial Aid
  • Answers questions regarding Undergraduate Admissions and Registrar
  • Inform student of outstanding requirements and holds for registration and financial aid
  • Troubleshoots registration issues
  • Account passphrase resets

Skype™ Counseling

  • Answers questions regarding Undergraduate Admissions and Financial Aid
  • Special Circumstance counseling for Financial Aid

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