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Financial Aid and Enrollment Services

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Contact Student Financial Aid & Enrollment Services

Our Purpose

The primary purpose of financial aid is to provide resources to students who would otherwise be unable to pursue a post-secondary education.  The UTSA Office of Student Financial Aid and Enrollment Services will meet the direct costs or financial need for all eligible students until a variety of funds have been exhausted.  Financial aid is awarded based on the following: availability of funds, demonstrated financial need, academic performance, new student admittance to the University by March 15 for fall, UTSA's receipt of a FAFSA free from rejects by March 15 and our receipt of the General Scholarship Application by February 15. Students must be admitted to UTSA to be given a financial aid award.

If you'd like to request our office to conduct a financial aid presentation for your organization, please visit our Request a Financial Aid Presentation link.

On Campus (Federal School Code 010115)

Main Campus: Lower level of the John Peace Library Building in room JPL 1.01.04.
Downtown Campus: Frio Building 1.500.

Our office is available to answer Financial Aid, Registrar, Scholarships and Admissions questions during the following office hours.

Monday - Thursday: 8am to 6pm (when classes are in session)
Friday : 8am to 5pm

Saturday and Holiday Hours
We are typically open the first Saturday of the month unless it falls on a holiday. Saturday hours as well as any holiday hours are listed on the calendar on our homepage.

By Mail

UTSA Office of Student Financial Aid and Enrollment Services
One UTSA Circle
San Antonio, Texas 78249

By Phone and Fax

(Toll Free) 1.800.669.0919
(210) 458-8000 (local)
(210) 458-4638 (fax)

By Email

financialaid@utsa.edu

Please note that all official correspondence from our office is sent to your preferred email account as selected on ASAP. If you wish to contact our office via email, please email us from this account.

Extenuating Circumstances

The Office of Student Financial Aid and Enrollment Services works to provide quality financial aid services to current and prospective students at UTSA. All members of the financial aid team are trained and ready to answer questions about the process and to help you with extenuating circumstances. However, if a student and/or parent has an issue that they are unable to resolve with a Financial Aid Officer, additional resources are available. To resolve any issues or problems, you may contact the Financial Aid Ombudsman listed below:

  • To contact the UTSA Financial Aid Ombudsman please send an email to Associate Director Kim Canady at kim.canady@utsa.edu.