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Financial Aid and Enrollment Services

for  New Students for  Graduate Students for  Military/Veterans for  Parents

Enrollment Services Center

The mission of the Enrollment Services Center is to serve students and the community in an efficient, service-friendly atmosphere. Enrollment Services provides information and guidance regarding admission, registration, financial aid and scholarships. The Enrollment Services Center works closely with other UTSA offices to ensure that current information is provided to students to alleviate the need to visit numerous offices to obtain information. Service is provided at the 1604 and Downtown campuses as well as through the Enrollment Services Call Center.

Services provided by the Enrollment Services Call Center:

  • Admissions Status & Registrar Information
  • Reset passwords for students
  • Provide information on how to apply for aid, financial aid guidelines and eligibility, and satisfactory academic progress
  • Fiscal Services and credit card payment
  • Answer general scholarship information

To contact our Enrollment Services Call Center please call 1.800.669.0919 (toll free) or (210) 458-8000 (local). Please call (210) 458-7169 to make an appointment with a counselor.

Services provided by the Enrollment Services Counter:

  • Provide information on admission deadlines and requirements
  • Accept sealed, official transcripts from other schools necessary to complete admission files
  • Provide information on how to apply for aid, financial aid guidelines and eligibility, and satisfactory academic progress
  • Process and disburse financial aid paperwork
  • Problem solve and counsel students about their financial aid
  • Process tuition and fee loan promissory notes
  • Accept Registrar paperwork and disseminate paperwork for the Registrar
  • Transcript requests for students with proper identification
  • Reset PINs for ASAP, myUTSA

Services provided by Financial Aid Counselors:

  • Research, resolve, and advise students/parents on financial aid issues in a private setting per appointment.
  • Serve as customer service intermediaries between students and processors.
  • Advise financial aid to new and current students/families
  • Assist with outreach programs to educate students and community on financial aid

Location and Hours

Main Campus
Location: John Peace Library Building - Room JPL 1.01.04
Regular Business Hours (while classes are in session):
Monday- Thursday, 8am-6pm
Fridays, 8am-5pm
Saturdays, 9am-1pm (Open the following Saturdays ONLY for Summer 2011: June 4, July 9, August 13, August 20)

Downtown Campus

Location: Frio Building 1.500
Regular Business Hours(while classes are in session):
Monday- Thursday, 8am-6pm
Friday, 8am-5pm