All of the financial aid and scholarships listed above (with the exception of work-study) will be paid towards your tuition and fees and other education charges that appear on your student bill. If your financial aid is in excess of all student billing charges, the remaining amount will be refunded to the student, unless the excess funds are from a Parent PLUS Loan and the parent requested the refund to be sent to them directly.
Refunds appear as a "General Refund Account" on your billing statement and will be sent either via US Mail or direct deposit 3 business days after your account balance shows as zero. Refunds are not generated the same day your aid disburses. You can sign up for direct deposit on ASAP so that funds are transferred directly to your bank account.
If you do not sign up for direct deposit, the mailing address as indicated on ASAP will be where Fiscal Services sends your refund. If it is not correct, checks will not be forwarded, but rather returned to UTSA and will have to be picked up by the student. If you did not receive an expected refund, email firstname.lastname@example.org.