How to Access Criminal Background Check Form > UTSA Human Resources

CBC Request Form
Using Microsoft Word 2003
Inital Access / Troubleshooting Drop Down Menus

If you are accessing the CBC - Criminal Background Check Form for the first time or are experiencing problems with the drop down menus, you must verify the settings on your computer are set correctly.

Follow the 2-Step Process below

NOTE: This is a QUICK ONE-TIME process and DOES NOT need to repeated again for any HR forms.

STEP 1:

Open the CBC Request Form.

Select the Open button

Process Image

If you are prompted with the following window, this indicates that your settings are correct!

Select the Enable Macros button and proceed using the CBC Request form.

Process Image

At this point the document will open and the drop down boxes for department name and hiring official will be functional. The CBC form that you access via the HR web site is now operational..

STEP 2: If you are NOT prompted with the "Macros" window above:

Once the document is opened, the Department drop down list under Section A.
will be incorrectly populated with a zero as follows:

Process Image

Proceed with the following process:

With the CBC form open, Select Tools from the Menu Bar
Select Macro
Select Security
Change the Security Level to Medium
Hit the back button on your browser window
It is not necessary to save the document at this point
Re-select the CBC Request Form link and re-open the document
The Department drop down list under Section A. will now be populated as follows:

Process Image

At this point the document will open and the drop down boxes for department name and hiring official will be functional. The CBC form that you access via the HR web site is now operational..

Please call, Martha Hinojosa at ext. 7875 or Andy Monroe at ext. 4643
if you need further assistance accessing the CBC form.

FAX or deliver the completed CBC Request form
UTSA Police Department: 210-458-4022

navigation