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Employee Records Services

Employment Verification
Employee Access to The Work Number


Typically, an employee would not need to access The Work Number site to gain a Verification of Employment as their lender should be doing that.

If you are an employee and are having issue with getting a verification of employment through The Work Number, contact UTSA Employee Records at HR-Records@utsa.edu or (210) 458-7210.

There are three situations where an employee would want to access the site to:

  • Obtain a Employment Data Report
  • File a Data Dispute
  • Provide a Salary Key

You will need three pieces of information to access “The Work Number” site:

  1. Your employee ID (600XXXXXXX), which can be found on our pay slip.  If you don’t know your Employee ID, you can obtain it by visiting:  https://employeedirectoryupdate.utsa.edu.  Log on to that site using your UTSA Network ID and you will be presented a screen with your basic data, which includes your UTSA Employee ID (Empl ID).
  2. The UTSA Employer Code, which is 13944.
  3. A PIN. The first time you access the Work Number site you must enter a default PIN which is the last four digits of your SSN and your four digit year of birth (xxxx1950).  

The Work Number Access Methods:

  1. www.theworknumber.com
    1-800-367-5690
    (1-800-424-0253 for TTY if hearing impaired)
  2. The University of Texas at San Antonio's Employer Code: 13944
  3. Your Social Security Number

Employment Data Report

An Employment Data Report (EDR) gives you the ability to see the information potentially being given out on you when a verification is requested. This report is intended to present transparency regarding your information on The Work Number and can be provided upon request. For more information visit The Work Number Employment Data Report.

File an Employee Data Dispute

The Fair Credit Reporting Act (FCRA) provides consumers with the right to request and obtain information about them that Equifax Workforce Solutions maintains in The Work Number database. Equifax Workforce Solutions will provide consumers with an Employment Data Report (EDR), a copy of the information potentially given to those who request employment information. Consumers have the right to dispute the information contained in the EDR that they believe may be inaccurate or incomplete. For more information on filing a Data Dispute, visit The Work Number Employee Data Dispute.

Salary Key

If you are asked to provide a salary key as our consent you must visit:

  1. www.theworknumber.com/employees or call 1-800-367-2884
    (1-800-424-0253 for TTY if hearing impaired)
    Enter the Unversity of Texas Employer Code: 13944
    Enter your Social Security Number
    Enter your PIN# which is your Employee ID
  2. Follow the instructions to create a salary key
  3. Provide the salary key to the person seeking your proof of income, and direct them to www.theworknumber.com to complete the verification process

The agency, who has been carefully screened and credentialed before gaining access to the system, uses the University of Texas San Antonio’s employer code: 13944 and your Social Security Number to look up your record on The Work Number database

The agency must provide a valid reason or permissible purpose for requesting the information, as defined by the Fair Credit Reporting Act (FCRA).

The University of Texas at San Antonio’s payroll department securely transmits employment and income data to The Work Number on a regular cycle, so the information remains current.

With the above conditions met, the agency can validate your employment or income in seconds, accelerating the decision process and helping your obtain the credit you are requesting.

 

 


Validated: November 2018

UTSA Employee Records Services

Authorized Agency

UTSA Employee
Access

Frequently Asked Questions 

Obtaining Verification of Employment by Outside Agencies - pamphlet


Need Help?
Contact UTSA HR Records at
(210) 458-7210
or email:
HR-Records@utsa.edu