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Ask HR & SPOC Ticketing System is currently unavailable

The Ask HR & SPOC Ticketing System is currently undergoing a system upgrade and will be unavailable from November 15th thru Sunday, November 26th 2017.   For support during this period, please follow the instructions below:


Ask HR Icon

For Benefits related issues:  

email Benefits@utsa.edu

For Leave Administration issues:

email LeaveAdmin@utsa.edu

For Training related issues:

email Training@utsa.edu

For all other HR related issues:

email HR@utsa.edu

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Business Information Services will still provide support via our call center (xSPOC or x7762) or SPOC@utsa.edu email address during this time.    We will have extra staff supporting the phone lines to account for the absence of the ticket system during this period.  As always, we will continue to provide you with the best support and response times possible.

Your patience and cooperation is very much appreciated.
Business Information Services