Survey of Organizational Excellence - 2009

SOE Accomplishments

Your input is important to us. As a result of your responses during the 2007 Survey, systematic improvements have been made in five important dimensions.

• Work group effectiveness; including team and supervisory relationships
• Workplace accommodations including pay, physical environment and employee development
• Organization features; including quality and strategic emphasis
• Information flow; within and between work groups
• Personal aspects of work; including job satisfaction and management of time and stress issues

As a result of the last survey, each work group found different strengths and opportunities for development. Programs have been developed, avenues of communication have been designed and team relationships have been supported with team building.

Concern: Pay was unfair

Enhancements:

• Development of total compensation/benefits package
• A & P and Classified structure reviews
• Departmental structure reviews and adjustments
• Judicious and equitable merit allocation processes put in place
  
  

Concern: Communication needs improvement

Enhancements:

• Some managers continued holding 1:1 meetings and group meetings with staff; other departments implemented these types of meetings
• Intra-department systems such as the HR Helper were implemented for enhanced communication flow
• New websites were developed
• Mandatory staff meetings implemented
• Management changes were made
  
  

Concern: Team and Supervisor Effectiveness needs improvement

Enhancements:

• Improvements to work environment and inter-team processes
• Designated ‘second in commands’ for critical functions
• Reorganized departments and increased training
  Team building programs instituted
• Supervisory training
• Established goals, objectives and timelines
• Increased scrutiny of management hiring practices

We look forward to your participation and feedback as we continue to strive toward creating an organizational climate of Excellence.

The University of Texas at San Antonio, One UTSA Circle, San Antonio, TX 78249-1644, (210) 458-4011

Contact  |  Identity Guidelines  |  Policies  |  Emergency Preparedness  |  Required Links