1604 & DT Campus Classroom Tech Support
210.458.4520
1604 Campus Classroom Tech Support - After Hours
210.458.4529
DT Campus Classroom Tech Support - After Hours
210.458.2640
Computer Problems?
UTSA Helpdesk
210.458.5538
Student Computing Services
210.458.4557
Remote printing from AirRowdy is now available in the John Pease Library (PC only) at the 1604 campus. To utilize this new service, all laptop users must uninstall the prior print package before downloading and installing the latest PrintSmart Package.
How to reinstall PrintSmart Wireless Printing at UTSA (PDF)
-
Latest PrintSmart wireless printing software
(PC Only) UPDATED 3/11/2008
NOTE: Uninstall older versions of PrintSmart before installing new release.
UTSA student resources available on the wireless network.
UTSA Faculty/Staff resources available on the wireless network.
LINK: Institute of Texan Cultures
Link to UTSA's Institute of Texas Cultures
San Antonio's cultural experience museum
Who can
use the wireless network?
All UTSA students, faculty and staff are permitted to use
the campus wireless network.
What can I use on the
wireless network?
All web traffic (HTTP, HTTPS, etc.) is allowed on the
wireless network.
How secure is the wireless network?
Traffic on the wireless network is not encrypted and
can therefore be "sniffed" during transmission.
Encryption of sensitive information will rely upon
encryption methods implemented on the remote server such as
SSL. Faculty and staff members needing access to
sensitive resources via the UTSA administrative network will
need to install and use the VPN client.
What is a "Wireless Hotspot"?
Hot spots are areas where individuals can access the
university's network if their laptops have appropriate
wireless network capabilities. In these areas, authorized
computer users can log on to a public segment of the
network, and access online applications.
How can I improve my wireless
connection?
The wireless signal can be affected by many different
factors including terrain, weather, obstacles in the path of
the signal and proximity to other wireless users.
Usually the best way to improve your signal is to try moving
to another area.
Do I need to logoff the network?
No. You will be logged off automatically on a
daily basis.
What is needed to access the wireless
network?
To ensure connectivity you should purchase a card that is 802.11b or
802.11g (Wi-Fi) compliant. No configuration changes are
necessary once your wireless card is installed and functioning
correctly.
Two levels of guest access are available to visitors to the university:
- Level 1: Access is for guest users who are not current students or faculty/staff members. Level 1 users will be able to access UTSA Web sites only.
- Level 2: Access is available for guest users who are sponsored by a college or department on campus. These guest accounts have a wider level of access. Level 2 account request forms can be downloaded or are available via public folders for Faculty & Staff access in MS ®Outlook.
- UTSA Air Rowdy Wireless service now supports both SSL2 and SSL3 encryption standards.
- Internet Explorer 7 is now supported on UTSA Air Rowdy Wireless Service. Most other browsers including Firefox, Opera, Safari and Camino are also supported.
- Compaq Ipaq must, at a minimum, be running software Pocket PC 4.20.1081 Build 13100 in order to connect to AirRowdy.
- Read all about the UTSA wireless network.
Usage Policy
Use of the campus wireless network is governed by the UTSA computer usage policy. By connecting to this network you agree to abide by university policies regarding appropriate computer usage. complete policy text online