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Protecting Your PC
Your unprotected personal computer may put the UTSA computer network at
risk. The University of Texas at San Antonio has taken steps to protect
the personal computers on its network from attacks by computer viruses
and worms. If you connect a desktop or laptop PC to the UTSA network, you
should ensure that your PC is secure.
Symptoms of virus or worm infection:
Your friends tell you that you have sent them e-mail with viruses.
A virus is malicious computer code usually spread via
e-mail. Many viruses send copies of themselves to all of the contacts in
your e-mail address book. Some viruses will attack and delete files on
your hard drive.
Your computer reboots when you haven't told it to.
A computer worm does not require any user intervention
-- your PC may be infected through an open port. A symptom of the recent
LovSAN/Blaster worm is the automatic rebooting of a PC after a message
is displayed about the Windows RPC (Remote Procedure Call) feature.
What you need to do
- Make sure your Windows operating system has been updated. Microsoft
releases service packs and patches designed to fix security flaws.
Keeping your version of Windows current increases the security
of your PC. For more information on Microsoft security and how
to protect your PC, go to http://www.microsoft.com/security/
- Install an anti-virus software program and update it on a regular basis.
Most viruses are spread through e-mail messages. Clicking on an infected
attachment can spread a virus that can cripple your PC or spread it to
hundreds of other computers. If possible, configure your anti-virus software
to accept automatic virus definition updates from the software company.
- If you suspect your PC is infected, scan your PC for viruses. Check
your software documentation for more information. Download the fix program
from your software vendor. Some anti-virus software companies like McAfee
(http://www.mcafee.com) offer a free
Web-based service that can scan your PC for viruses.
- Activate your Internet Connection Firewall (ICF). Turning on your firewall
can eliminate annoying -- and possibly destructive -- traffic from the
Windows Messenger Service. Windows Messenger is intended to be used by
computer network supervisors to broadcast important information, but
it is now being used by unscrupulous spammers and hackers.
- Do not open suspicious e-mail attachments.
- Make sure your anti-virus software is set to automatically scan all
incoming e-mail. Also, if you use Instant Messaging (IM) software or
if you download music from Peer-to-Peer (P2P) networks like KaZaa, be
aware that they can be used to spread viruses.
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1604 & DT Campus Classroom Tech
Support
210.458.4520
1604 Campus Classroom Tech Support - After Hours
210.458.4529
DT Campus Classroom Tech Support - After Hours
210.458.2640
Computer Problems?
UTSA Helpdesk
210.458.5538
Student Computing Services
210.458.4557
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