StudentConnect Introduction Video: Services we offer!



StudentConnect offers technical support services for personal devices (laptops, tablets and phones) owned by registered UTSA students. Our goal is to provide configuration assistance, guidance and light troubleshooting in an effort to improve student access to UTSA resources and related course content.

The following are the major categories of services and assistance offered:

  • General information and guidance on the use of UTSA electronic resources and online services;
  • Air Rowdy configuration and optimization for 5-Ghz band;
  • PrintSpot driver setup for Windows and Mac computers, mobile printing assistance;
  • Virus mitigation / removal assistance with commercially available software packages;
  • Installation assistance for course required software, exercises or materials;
  • Use of Microsoft One Drive for data backup and safe storage practices;
  • Instruction and configuration for Office 365, Blackboard and other UTSA web based content;
  • Basic troubleshooting;
  • Limited system recovery and restore information.


You can contact StudentConnect via social media for questions, appointments and much more.

Also be sure to follow us to stay up to date with the latest services and updates from StudentConnect and UTSA OIT.


StudentConnect's social media pages:


Feel like visiting us in person? Stop by one of our lab locations! We are located:

  • JPL Information Commons (2nd floor, John Peace Library)
  • SCS Business Building Computer Lab (BB 2.01.20)
  • Downtown Library (BV 2.314)

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