The Official Web site for the Office of Information Technology - UTSA

BB Phone Service Restored

Mon, 06 Feb 2012

The Business Building telephone outage has been resolved.

Published: Mon, 06 Feb 2012 08:18:57 CST By: alex.morones@utsa.edu (alex morones)

BB Phone Outage

Mon, 06 Feb 2012

We are currently experiencing a telephone service outage in the Business Building.

We hope to have the matter resolved shortly.

Published: Mon, 06 Feb 2012 08:10:07 CST By: alex.morones@utsa.edu (alex morones)

"HELPDESK!" Phishing Email

Wed, 01 Feb 2012

A phishing email was received today by a subset of UTSA employees. The email had the subject line "HELPDESK!" This email was not sent by UTSA. The email is directing users to log on to the University of Texas news forum.

If you received this phishing email, DO NOT respond to it. Please delete it immediately. Visit http://utsa.edu/oit/security/sec_phishing_scams.html to learn more.

Published: Wed, 01 Feb 2012 14:45:29 CST By: sarah.saatzer@utsa.edu (Sarah Saatzer)

Phishing Email: Your mailbox is over its limit

Wed, 01 Feb 2012

UTSA faculty and staff members are receiving email with the following characteristics:

Subject: Your mailbox is over its limit

Your mailbox is over its limit

Please feel free to clicking the "Submit" link below for upgrading.

http://www.it-helpdesk...

Help Desk Support Center!
215.751...

This is a phishing email - an attempt to get you to reveal your myUTSA ID and password and/or other personally-identifiable information.

If you have received this email, please delete it.

If you have inadvertently replied to the email, or if you have a question about the validity of any email message, please contact OITConnect, 210-458-5555 or by filling out the online form at http://oitconnect.utsa.edu.

Published: Wed, 01 Feb 2012 07:16:55 CST By: alex.morones@utsa.edu (alex morones)

Connectivity Issues: Student Account Activation/Claim, InSight, Day ONE

Tue, 31 Jan 2012

Users of the following applications are experiencing intermittent application connectivity issues:

-Student Account Activation/ Claim
-Account Claim (ESC)
-InSight
-Day ONE

OIT Support Teams are working to resolve this issue as soon as possible. Further updates will be provided as additional information becomes available.

Published: Tue, 31 Jan 2012 11:22:30 CST By: alex.morones@utsa.edu (alex morones)

Phishing Email: "Upgrade Your Account"

Mon, 16 Jan 2012

UTSA email inboxes are currently receiving spam email with the subject heading: "Upgrade Your Account". This is a phishing email - it is not an official UTSA communication and it falsely states your email account is part of a "violation security breach".

The Office of Information Technology is working to resolve this specific spam email traffic blocked.

Should you receive this phishing email message, DO NOT respond to it. Please delete it immediately.

Published: Tue, 17 Jan 2012 00:03:27 CST By: alex.morones@utsa.edu (alex morones)