OIT Alerts

Title

CrashPlan Automated Backup Unavailable

Alert Type

System Down

Subject

CrashPlan Automated Backup Unavailable

Message

The CrashPlan automated desktop backup application service is currently unavailable. Due to this issue, automatic data backups of the computer user’s profile are not occurring at this time.

OIT technicians are working with our vendor Code42 to identify the root cause to resolve this access issue as soon as possible. Further updates will be provided as information becomes available and upon resolution of the issue. 

If you need further assistance, please contact OITConnect at oit.connect@utsa.edu or 210-458-5555.

 

Activate

08/09/2018

Deactivate

08/10/2018