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OIT Home > OITConnect > Blackboad Help for Faculty

Blackboard Help for Faculty

Contact OITConnect

General Computer Help



(210) 458 - 5555


Trouble Request Ticket Online

Contact a Blackboard Associate

Blackboard Specific Help

  Include the following information in your email:
  • Full name (first, middle, and last)
  • Course number
  • Course Section number
  • DO NOT send your Banner User ID Number
  • DO NOT send your Social Security Number

Online Help Feature Within Blackboard

View help relative to the screen you are in while using Blackboard


From the screen where you need help, click Help.

Under Topics, links to the most relevant help topics appear.

Under Help Contents, folders containing all help topics appear. You can open and close the folders.

Click the help topic that you want to view.