Office of Information Technology

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OIT Home > Service & Support > OIT Support Services (Help Desk) Request Form

OIT Support Services (Help Desk) Request Form

For UTSA Faculty and Staff Only. Not for requesting help for UTSA computer labs. For UTSA computer lab support, please contact the appropriate lab support staff.

Password issues cannot be resolved using this online form. Please visit the Network Password Management Application to reset your network password.

Complete this form by filling in the fields below, then press Submit.

Information submitted to UTSA is confidential and used only as contact information for OIT Support Services (Help Desk). UTSA's Privacy Policy

Contact Information

First Name

Last Name

UTSA E-Mail Address

UTSA Telephone (458-XXXX format)

Office or Department

Building & Room Number

Computer Inventory Tag (6 digit code - NOT REQUIRED)

Operating System

Support Request

Type of Incident
Software/Hardware Installation
Hardware Problem
Software Problem
Not able to use the network
Email/Webmail Problem
Other - Not Sure

Request Description:
Please describe the request

OIT Support Services (Help Desk)	RowdySpace Login	Webmail - Faculty & Staff
Get Network Account	Software Sales	Programming Request	myUTSAmail
Contact OIT	VPN	Reset myUTSA Password	WebCT