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		<title>UTSA Office of Information Technology - System Alerts</title>
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        <description>Alerts regarding the Office of Information Technology at the University of Texas at San Antonio</description>
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   <item>
   		 <category>system restored</category>	
         <title>BB Phone Service Restored</title> 
         <link>http://www.utsa.edu/oit/alerts.cfm#20120206_bbphones_up</link>
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         <description><![CDATA[<b>Mon, 06 Feb 2012:</b> The Business Building telephone outage has been resolved.]]></description>
         <author>alex.morones@utsa.edu (alex morones)</author>
         <pubDate>Mon, 06 Feb 2012 08:18:57 EST</pubDate>
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   <item>
   		 <category>system down</category>	
         <title>BB Phone Outage</title> 
         <link>http://www.utsa.edu/oit/alerts.cfm#20120206_bbphones_down</link>
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         <description><![CDATA[<b>Mon, 06 Feb 2012:</b> We are currently experiencing a telephone service outage in the Business Building.<br/><br/>We hope to have the matter resolved shortly.]]></description>
         <author>alex.morones@utsa.edu (alex morones)</author>
         <pubDate>Mon, 06 Feb 2012 08:10:07 EST</pubDate>
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   <item>
   		 <category>security alert</category>	
         <title>&quot;HELPDESK!&quot; Phishing Email</title> 
         <link>http://www.utsa.edu/oit/alerts.cfm#phishing_02012012</link>
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         <description><![CDATA[<b>Wed, 01 Feb 2012:</b> A phishing email was received today by a subset of UTSA employees. The email had the subject line 'HELPDESK!'  This email was not sent by UTSA. The email is directing users to log on to the University of Texas news forum. <br/> <br/>If you received this phishing email, DO NOT respond to it.  Please delete it immediately. Visit http://utsa.edu/oit/security/sec_phishing_scams.html to learn more.]]></description>
         <author>sarah.saatzer@utsa.edu (Sarah Saatzer)</author>
         <pubDate>Wed, 01 Feb 2012 14:45:29 EST</pubDate>
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   <item>
   		 <category>security alert</category>	
         <title>Phishing Email: Your mailbox is over its limit</title> 
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         <description><![CDATA[<b>Wed, 01 Feb 2012:</b> UTSA faculty and staff members are receiving email with the following characteristics:<br/><blockquote><br/>Subject: Your mailbox is over its limit<br/><br/>Your mailbox is over its limit<br/><br/>Please feel free to clicking the 'Submit' link below for upgrading.<br/><br/>http://www.it-helpdesk...<br/><br/>Help Desk Support Center!<br/>215.751...</blockquote><br/><br/>This is a phishing email - an attempt to get you to reveal your myUTSA ID and password and/or other personally-identifiable information.<br/><br/>If you have received this email, please delete it.<br/><br/>If you have inadvertently replied to the email, or if you have a question about the validity of any email message, please contact OITConnect, 210-458-5555 or by filling out the online form at http://oitconnect.utsa.edu.]]></description>
         <author>alex.morones@utsa.edu (alex morones)</author>
         <pubDate>Wed, 01 Feb 2012 07:16:55 EST</pubDate>
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   <item>
   		 <category>intermittent service</category>	
         <title>Connectivity Issues: Student Account Activation/Claim, InSight, Day ONE</title> 
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         <description><![CDATA[<b>Tue, 31 Jan 2012:</b> Users of the following applications are experiencing intermittent application connectivity issues:<br/><br/>-Student Account Activation/ Claim<br/>-Account Claim (ESC)<br/>-InSight<br/>-Day ONE<br/><br/>OIT Support Teams are working to resolve this issue as soon as possible.   Further updates will be provided as additional information becomes available.]]></description>
         <author>alex.morones@utsa.edu (alex morones)</author>
         <pubDate>Tue, 31 Jan 2012 11:22:30 EST</pubDate>
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