One of the methods UTSA employs to protect our users from unwanted e-mail is the Microsoft Forefront Online Security System.  You can use the system to block mail from unwanted users or domains, or allow e-mail to reach you from addresses you know to be good.

Microsoft Forefront is an anti-spam filtering application. Forefront is available for all personal computers running Windows, Mac and Linux operating systems. You can access Forefront from multiple browsers.

It works on two levels:

• Real-time Block List (RBL) contains the names of servers that have been identified as known spam senders. E-mail originating from these servers will be blocked by Forefront.
• In the second filtering step, Forefront will block messages that meet the rules and criteria for determining spam.

The Forefront Process

Every three days, Forefront will send you an e-mail notification
(from UTSASpamPostmaster@utsa.edu) that contains a list of suspected spam messages that were sent to your Forefront Quarantine (spam) folder. You will only receive a message from Forefront if you have suspected spam.

Also, you can increase or decrease the length of time between the reception of the e-mail notifications through your Forefront account settings under Options.

Setting Up a Forefront Account

(Please note that you do not need to set up a Forefront account. Any messages found in your Quarantine area will be automatically deleted after 15 days.)

Logging in to Forefront for the First Time

https://quarantine.messaging.microsoft.com

Figure 1. Forefront Login Page

Enter your UTSA e-mail address (john.doe@utsa.edu) in the User Name: box. Then click Need your password? (Figure 1). You will receive an e-mail message from Forefront that will contain instructions for how to create your password. For security purposes, please do not use your current UTSA network password as your Forefront password – create a new password. Don’t worry – if you forget your password, you can retrieve it from Forefront by entering your User Name and clicking Need your password?

Logging in to Forefront

https://quarantine.messaging.microsoft.com

Enter your UTSA e-mail address (john.doe@utsa.edu) in the User Name: box and enter your Password.

Changing your Forefront Account Settings

Download the Forefront User Guide (PDF) for detailed information. If you have any questions, please contact OIT Support Services (Help Desk), 458-5538.

Accessing Your Old Commtouch Account

If you need to access your Commtouch account for any reason, please contact OIT Support Services (Help Desk), 458-5538.

Report Spam or Legitimate E-mails

If an obvious spam message makes it to your inbox, you can forward the message to abuse@messaging.microsoft.com. Please be sure to include the full headers of the e-mail message with your submission. Contact OIT Support Services (Help Desk), 458-5538, if you do not know how to find the header information.

If a message is incorrectly identified as spam, forward the message to false_positive@messaging.microsoft.com. Please be sure to include the full headers of the message with your submission.