Parking & Transportation Forms and Publications Online
Find all your PTS forms and publications right on your desktop for reference and submissions
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UTSA Parking & Transportation Services is proud to bring you our forms and publications for your reference and online submission.  Don't wait until the last moment to bring in your appeals form because of time constraints.  Fill out our new online appeals form right in your own home and submit online for a much more convenient manner of communicating with us.  Also available for download are our PTS brochures with valuable informational concerning all your commuting needs at UTSA.  Please feel free to contact us with any questions you have!

• Click here to view the PTS Faculty/Staff Brochure
• Click here to view the PTS Student Brochure
• Click here to view the PTS Visitor Brochure
• Click here to view the 06-07 Campus Parking Map
• Click here to view the 06-07 Downtown Campus (DTC) Parking Map

Citations & Appeals
UTSA PTS now offers online convenience of citation payments and online appeal submissions.
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You have an opportunity to appeal parking and traffic citations issued on campus through UTSA Parking and Transportation Services (PTS). Appeals may be requested by completing a written appeal form or through an email. The PTS appeals process not only provides you with an objective review of your appeal, it also provides PTS an opportunity to evaluate University rules and regulations for parking and traffic.

Appeals may also be submitted in writing using the printed UTSA Citation Appeal Form. University citations must be appealed within fourteen (14) calendar days from the date the citation was issued. Academic Holds are removed during the appeal process.  Use our online form to expedite your appeals process with the convenience of using our online appeals form!

A PTS Appeals Officer reviews your appeal and makes one of these decisions: Reduced, Warning, Denied, or recommends that the ticket be voided. If you are not satisfied with the decision of the Appeals Officer you may post a bond in the amount of the citation and resubmit your appeal so that a final decision can be rendered by the Appeals Panel, which is comprised of members of the faculty, staff, and student body.  The decision of the Appeal Panel is final.

>>Citation Payment Process
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If you have received a parking ticket, payments may be made at the Fiscal Services by cash, check, money order or credit card (MasterCard or Discover only). Call Fiscal Services (210.458.8000) for more information.

You may mail your payment (check or money order--no cash) to:

The University of Texas at San Antonio
One UTSA Circle
San Antonio TX, 78249-9963

>>How do I submit an appeal?
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Submit your appeal via email to citationappeals@utsa.edu if you believe your parking citation was issued in error, you may submit an appeal using the following guidelines:

Time Limit - You must make your appeal within 14 calendar days of the date the citation was issued. After 14 days you lose your right to appeal. APPEALS WILL NOT BE ACCEPTED AFTER THE FOURTEEN (14) CALENDAR DAY DEADLINE.

Required Information: (include all of the following information with your appeal)

• Name
• UT ID number or Student ID number (if applicable)
• Permanent address
• Daytime phone number
• Citation number
• A copy of the actual citation
• Reason for appeal
• Vehicle plate number including state *
  
• Permit number
  for permit holders; necessary only if citation issued is for No Permit

UTSA/PTS Appeals
One UTSA Circle
San Antonio, Texas 78249-0675
or Campus Mail UTSA/PTS (JPL 4.03.03)

UTSA Parking and Transportation Services
One UTSA Circle (JPL 4.03.03)
San Antonio, Texas 78249-0675
Monday - Friday, 8:00AM - 5:00PM
except on official University holidays

Click here to download the written appeal form.

Citations are written against a vehicle. If the vehicle that was cited is not listed on your record with the Parking and Transportation Services Office, you will not be able to use the online appeals process. Please log into ASAP and add the license plate to your record or use one of the other two methods listed on where to submit your appeal.

>>I've submitted my appeal.  What happens next?
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All parking citation appeals are reviewed by an Appeals Officer. When PTS receives your appeal, the Appeals Officer will:

1. Read the appeal and review the information on the citation.
2. Review the Parking and Traffic Rules and Regulations that are relevant to the appeal.
3. Review other information, such as area maps or digital photographs of signs in the area.
4. Make a decision on the appeal.

The decision of the Appeals Officer is based on the type of violation, any previous citations, area signage, existing parking permit, and your reason for appeal.

>>What can the Appeals Officer decide?
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The Appeal's Officer makes one of the following decisions after review:

• Reduced means that the amount of the fine is reduced. Payment of the reduced fine is still required.
• Warning means the appeal was granted. The citation is reduced to a warning and the fine is waived.
• Denied means that your citation has been upheld. You must pay the fine of the original citation.
• Recommend means that the citation has been voided and the fine is waived.

• "I admit I was illegally parked, but I was only gone a few minutes."
• "I knew it was a no-parking zone, but cars park there all the time and never get ticketed."
• "I was using my personal car for university business."
• "I didn't know I couldn't park there."
• "I was ill and had to use the restroom.