Spring 2007

Ask Me For Help

A guide to be used by UTSA employees in assisting students

 

 

 

 

 

Roadrunner Information Tables

 

·    Roadrunner Information tables will be located on the first floor of the JPL and the second floor of the BB, HSS, MB, MS, and SB buildings.  Ambassadors will staff the JPL lobby table 8:00 a.m.–6:00 p.m. (5:00 p.m. on Friday), Monday–Friday, January 8–12.  An extensive schedule will also maintain areas in the five classroom buildings from 8:00 a.m.–6:00 p.m., Tuesday and Wednesday, January 16–17, 8:00 a.m.–6:00 p.m.

 

·   Roadrunner Information tables will be located at the Downtown Campus in the Frio Street Commons and the Durango Information Building Information Desk. Tables will be staffed 7:30 a.m.–6 p.m., Tuesday, January 16–Wednesday, January 17.

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Academic Advising Centers

 

Freshmen through seniors who are undecided (classification = UND) and exploring majors, or who are provisionally admitted

www.utsa.edu/advise/advisors.htm

Tomás Rivera Center (TRC)

1604: UC 1.01.02

Downtown: DB 2.114

458-4694

458-2838

Freshmen with declared majors, or who are undeclared but have selected a college, including students participating in the UT Austin Coordinated Admission Program (CAP)

1604: Colleges’ Freshman Advising Center (CFAC), MS 2.02.18

Downtown: Downtown Colleges’ Advising Center, BV 1.304

458-5170

 

458-2550

Sophomores through seniors with declared majors

College center of their major (see directory listing on Web)

 

Architecture and Interior Design Majors (sophomores through seniors)

Monterey Street Building, BTC 122D, (across from DT campus)

458-3010

Honors students

Honors College (and the college of their major)  JPL 4.02.10

458-4106

Intercollegiate athletes (dually advised by advising center of major ) 

College advising centers (see listing)

PE Building 2.01.02

 

Cari Goodyear

458-4165

Nino Berticelli

458-4908

BAAS majors and Special Undergraduates (SU)

Office of Undergraduate Studies Support and Technology Services, MS 2.02.18

Marian Paul

458-4302

 

Item

Details/Web Site

Hours/Location

Phone

Graduate School

http://utsa.edu/graduate/CurrentStudent/index.html

 

M–F: 8a.m.–5p.m.

458-4330

COLFA

http://colfa.utsa.edu/advising/

 

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-4900

COB

http://business.utsa.edu/undergraduate/uadvise.asp

 

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-4562

COEHD

http://education.utsa.edu/Students/index.htm

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-4424

COE

http://engineering.utsa.edu/

 

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-5525

COS

http://utsa.edu/cosuac/

 

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-4045

COPP

http://utsa.edu/copp/AdvisingUndergrad.html

 

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-2550

COA

http://utsa.edu/architecture/webpages/Advising/Advising.htm

M-F:  8a.m.-5p.m

458-3010

Honors

http://utsa.edu/honors

 

M-F:  8a.m-5p.m.

458-4106

TRC

http://utsa.edu/trcss/

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-4694

CFAC

http://utsa.edu/cfac/

M–R: 8a.m.–6p.m; F: 8a.m.–5p.m; S: 9a.m.–1p.m.

458-5170

UHPO

(Health Professions Office

 

 

 

 

 

 

The UPHO advises UTSA students interested in a health professions career.  This includes advising about academic coursework, other prerequisites and the application process.

 Students may schedule 30-minute appointments or ask brief questions during walk-in hours.

 

Students may obtain the office schedule by calling the office, or by accessing the Health Profession Web page.

 

http://utsa.edu/healthprofessions

 U

 

 

MS 3.02.10

 

M-F:  8a.m-5p.m.

 

 

 

 

 

458-5185

 

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Registration

 

Add/Drops/

 

 

TSI

 

 

Developmental

Courses

 

Students may register and add/drop practically 24 hours per day on the dates designated on the semester Registration Schedule in ASAP.

 

Students with TSI  holds must add or drop classes through the advising center of their major, or, if they are undecided or provisional, through the Tomás Rivera Center.

 

Students dropping developmental courses must do so through their designated advising center.

 

 

Decided/declared: Advising center of their major

 

Undecided or provisional: Tomás Rivera Center

 

ASAP

Automated Student Access Program

www.utsa.edu   Quick Links on the UTSA home page

 

 

Audits

Permission to audit a class is given by the instructor and the Department Chair of the department in which the class is offered. After obtaining the required signatures and paying the required fee at the Fiscal Services Office, turn in the Audit Course Form to the Enrollment Services Center.       

Audit Course Forms are available online

 

http://utsa.edu/registrar/forms.cfm

 

Bus Passes

(Student Discount)

Currently enrolled students must present a student ID card (UTSACard) to the Fiscal Services office and pay the $25.00 fee for the semester.

 

 

 

Campus Housing - UTSA & Century Living Villages

 

 

Off-campus Housing

All housing applications, issues and questions.

There are spaces available on campus for students who don’t have any housing.  Students should inquire with Housing, at Chaparral Village, for information about housing openings. 

www.utsa.edu/housing/

 

Office of Housing and Residence Life, Chaparral Village City Center

 

Monday–Friday,  8 a.m.–5 p.m.

Saturday, 10 a.m.–4 p.m.

 

458-6200

Students who need help in getting information about off campus availability including searching for roommates and rooms/houses for rent should contact the Office of Student Life in the UC (2.02.18). 

The Office of Student Life

458-4720

 

 

Item

Details/Web Site

Hours/Location

Phone

Career Services

Work study jobs, part-time and full-time positions. Numerous workshops on career-related topics. Appointment available or walk-in counseling Monday–Friday, 10:30 a.m. to 12:30 p.m.

 

Jobbank 101 Orientation    http://utsa.edu/careerservices/

Monday & Tuesday, 2 p.m.; Wednesday & Thursday, 10 a.m.

 

UC 2.02.04

BV 1.304

 

Monday–Friday, 8 a.m.–5 p.m. Evenings by appointment only

 

 

 

 

458-4589

458-2910

Catalog

(Undergraduate)

 

 

 

 

 

Catalog

(Graduate)

Undergraduate catalog is divided into two publications:  (1) UTSA Information and (2) the actual catalog with course descriptions and degree requirements. New students should refer to both. The catalog is good for 2 years; UTSA Information is revised each year. Students follow policies in the current Information Bulletin regardless of the year of the catalog they are under.

UTSA–1604: bookshelf between Enrollment Services Center (ESC) and the Offices of Admission and Registrar catalog)

 

UTSA–Downtown: ESC (catalog)

 

UTSA Information is available online only

http://utsa.edu/infoguide/

 

Graduate catalog  available at ESC and from the Graduate School

MS 4.01.50 (Graduate School) and second floor of MS building

UTSA–1604, 1604 and DT Enrollment Services Centers

458–4330

Child Development Center

 

Licensed child care for approximately 96 children, infant through preschool. Center is NAEYC accredited. Current availability is determined by waiting list and varies per semester.  The UTSA Sponsor and Legal Guardian of the child to be enrolled must be a full-time student, staff or faculty member at UTSA 1604/Downtown, Institute of Texan Cultures, or University Oaks/Chisholm Hall  http://utsa.edu/cdc/

Monday–Friday, 7:30 a.m.–5:30 p.m.

Southwest corner of the campus near Lot 11

458-6364

Computing–

Student

 

Labs

 

 

 

 

 

Kiosks

 

Air Rowdy

 

Laptop Sales

Program

Labs: Two fully-staffed laboratories at UTSA–1604 and one at UTSA–Downtown. Registered students may print up to 200 pages free before charges occur. All laboratories contain assistive technology. All user accounts must be activated at one of the Student Computer Lab Help Desks. UTSACard required for service.

 

http://utsa.edu/infotech.

UTSA–1604: MS 1.03.6 and BB 2.01.20

UTSA–1604: Monday ­– Thursday, 7 a.m. – Midnight;

Friday, 7 a.m. – 9 p.m.

Weekend hours vary. Check Web site

 

UTSA–Downtown: FS 2.400

UTSA–Downtown: Monday – Thursday, 7 a.m. – 10:30 p.m.

Friday 7 a.m. – 6 p.m. Weekend hours vary. Check Web site

MS Lab–4557

BB Lab–7646

 

 

 

 

FS Lab–2725

46 PC's located in various kiosks at the 1604 and Downtown campuses

 

 

AirRowdy Wireless Network wireless access points can be found at this website.

http://utsa.edu/infotech/wireless/wireless_home.htm

Nearly all areas of the tri-campus community have coverage

 

 

The UTSA – Gateway sales program for laptop computers is open for business.  For more information check the website:  http://utsa.edu/infotech/laptop/

 

Student Computing warranty service center is located in the Business Building Computer lab.  This support is only for purchasers of program systems.

 

Service Center – Monday through Friday, 8 a.m.–5 p.m.

 

BB 2.01.20

 

 

458-7699

 

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Counseling Services

 

 

 

 

Provides mental health services via individual, couples and group therapy to registered students at no cost

http://utsa.edu/counsel/

UTSA–1604: UC 2.01.04 (above the TRC)

Monday, Thursday and Friday, 8:00 a.m.–5:00 p.m.

Tuesday and Wednesday, 8:00 a.m.–7:00 p.m.

 

UTSA–DT: BV 1.308

Monday–Tuesday, 8 a.m.–5 p.m.

Wednesday–Thursday, 8 a.m.–4 p.m.

(counselors also available by phone on Friday 8 a.m.–5 p.m.)

 

458-4140

 

 

 

458-2930

 

Financial Aid

 

Processing and Disbursement

 

 

 

 

 

 

 

Tuition and Fee Loans

 

$300 Book Loans

(cash)

 

 Students enrolled at least half-time with required paperwork turned in, and file approved: aid will automatically disburse to student account. If disbursed aid exceeds costs for tuition and fees, a check for the remaining amount will be cut the following day and either mailed to the student or sent direct deposit, if arrangements have been made with Fiscal Services.

 

Students who have not completed all paperwork or have been terminated from financial aid must complete required paperwork for financial aid to process. 2-3 weeks should be allowed for financial aid processing. Please encourage the                   student to take out a tuition and fee loan.        

 

 

 

1604 (MS 2.02.35) & Downtown (FS 1.504)  Financial Aid/ Enrollment Services:

 

January 2–12, Monday–Friday, 8:00 a.m.–5:00 p.m.

 

Beginning Tuesday, January 16:

Monday – Thursday, 8:00 a.m.–6:00 p.m.

Friday, 8:00 a.m.–5:00 p.m.

Saturday, 9:00 a.m.–1:00 p.m. 

 

 

458-8000

       or

800-669-0919

 

 

 

 

 

UTSA School

Code:010115

 

If financial aid does not cover the balance owed, or the student is not eligible for financial aid

 

Funds may be picked up at any Fiscal Services Office between

 9 a.m. and 4 p.m.

LOAN PROCESSING ONLY

Former Financial Aid/Enrollment Services Office: JPL 1.01.04

Tuition and Fee Loans:

January 4–10, 8 a.m.–4 p.m.

Tuition and Fee Loans and cash book loans:

January 11–19, 8 a.m.–4 p.m.

 

Freshman Initiative

Courses of study:

Developmental Writing and Freshman Composition (WRC)

 

HSS 4.03.02

 

458-5363

458-4454

Health Services–Student

 

 

Health care services available to registered students while classes are in session.       http://utsa.edu/health/

 

 

UTSA–1604: WRC 1.500

Monday–Thursday, 8 a.m.–7:30 p.m.; and Friday, 8 a.m. – 4:30 p.m., while classes are in session. Monday-Friday, 8 a.m.– 4:30 p.m. when classes are not in session.

 

UTSA–Downtown: BV 1.308

Monday–Tuesday, 8 a.m.–5:30 p.m., Wednesday–Thursday,

8 a.m.– 4 p.m.., and Friday, 8 a.m.–11:30 a.m., while classes are in session.

 

 

458-4142

 

 

 

458-2930

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Holds

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If a hold is preventing a student from registering or making an add/drop, the student can access the Web (ASAP) to determine which office placed the hold on the student’s record. The office that placed the hold must remove the hold. Some of the typical holds that might be on a student’s record include:

AD   AC  GPA caution--see COLFA Advising Center

AD  Admissions Office (JPL 1.01.12); (work in progress; should be a future hold if for Fall 2006 grades, or final high school transcript)

AP  PR—First Time—see advisor

AT  Athletic

DF   Term GPA below 2.0–see  advisor

DI    Academic Dismissal

DR  Dismissed-reinstated–see advisor , CFAC: MS 2.02.18    (1604) BV 1.306 (DT)

EL   ELAP required   (for international students)

EN   Engineering Advising

ES   ESL required  (for international students)

                            FO  Fiscal Services Office (JPL 1.03.06, MS 1.02.04, FS 1.500D)

                            FS               Fiscal Services Office (JPL 1.03.06, MS 1.02.04, FS 1.500D)

        GS               The Graduate School (MS 4.01.50)

        HE               Health Services (RWC 1.500)

        HO              Housing

        IP                International Programs (MB 1.210)

        JA               Judicial Affairs (Formerly VP) (UC 2.02.18)

J2   Judicial Affairs (UC 2.02.18)

        LB               University Library (JPL 2nd floor, BV 2.314)

        OR  Orientation and Transition Services (UC 1.00.40)      

        PK               Fiscal Services Perkins Hold

        PR               Contact Advising Center

        RE               Registrar Office (JPL 1.01.12)

        RM             Remediation Hold – See Advisor

SP   Scholar Support Program - TRC (UC 1.01.02)

                            TA              TSI (Texas Success Initiative) - contact your Advising Center

TR   Transcript Review (Admissions evaluation–JPL 1.01.12)

        UP               Parking and Transportation (JPL 4.03.03)

U2  Parking and Transportation (JPL 4.03.03)

VP  Vice President Student Affairs (MB 4.108)

 

ID numbers

 

The Banner student records system assigns each student a 9-character identification number beginning with the “@” sign. (@XXXXXXXX) 

 

UTSACards have a 9-digit number starting with a “0” instead of @. On the Web, the first leading “0” should be replaced with “@”.

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Learning Communities

 

Learning Communities assist first-year students by grouping 25 freshmen with a shared interest, or major, in 2-3 classes.

 

To enroll student in Learning Community:

Declared major – Colleges’ Freshman Advising Center (CFAC)

Undeclared major – Tomás Rivera Center (TRC)

http://utsa.edu/lc/about/index.htm

 

MS 2.03.14

 

 

 

MS 2.02.18 (CFAC)

 

UC 1.01.10 (TRC)

 

458-7490

 

 

458-5170

 

458-4694

Library

 

 

 

http://lib.utsa.edu/About/Hours/

 

BV 2.314 (UTSA–Downtown)

 

JPL 2.01.26 (UTSA–1604)

458-2440

 

458-4574

 

Meal Plans

Meal plans may be purchased by any student for use at all retail food operations, except Subway, Starbucks, Einstein’s and Freshens. Installment plan available. First payment due upon sign up.

 

Chaparral Village residents go to Housing to sign up

 

All Other Students go to UTSA Card Office to sign up.

 

 

 

 

Housing and Residence Life Office City Center at Chaparral Village

 

UTSACard Office, JPL 1.01.18

Monday – Friday  8 a.m. – 5 p.m.

 

 

 

 

458-6200

 

 

 

458-4639

 

 

Office Hours

       for

Enrollment Services and

Fiscal

Services

 

 

EFFECTIVE JANUARY 16, 2007

 

1604 ESC and MS Fiscal Services

Monday–Thursday, 8 a.m. – 6 p.m.

Friday, 8 a.m. – 5 p.m.

Saturday, 9 a.m. – 1 p.m.

 

JPL Fiscal Services

 Monday–Friday, 8 a.m.– 5 p.m.

 

Downtown ESC and Fiscal Services

Monday–Thursday, 8 a.m.–6 p.m.

Friday, 8 a.m.–5 p.m.

 

 

 

 

 

 

 

1604 Enrollment Services Center – MS 2.02.35

DT Enrollment Services Center – FS 1.504

 

 

 

458-8000

       or

1-800-

669-0919

 

 

Item

Details/Web Site

Hours/Location

Phone

Orientation–Road Runner Roundup

 

 

 

 

 

 

 

 

 

 

Students who transfer less than 30 hours are required to attend a Roadrunner Roundup New Student Orientation Program, and cannot register for classes until they have completed the program. 

 

 

Students with an Orientation Hold, should be directed to Orientation and Transition Services.

 

 

UC 1.00.40

 

Hours: Monday–Friday, 8 a.m.–5 p.m.

 

 

http://utsa.edu/orientation/

 

458-4724

 

 

Parking Permits

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Parking permits are required for vehicles parked at UTSA–1604, UTSA–Downtown, The Institute of Texan Cultures, University Oaks Apartments, Chaparral Village, and Chisholm Hall residence areas.

 

Student Parking Permits: students not in possession of a parking permit must either purchase a prorated annual parking permit or pay at short-term pay spaces.

 

General Student Parking Lots

1604: Lots 1-B, 5–8, 10, 11, 12 (partial), 13 (remote),

 Tobin Lot (partial)

DT: Durango Loop lot, Monterey Lot, Under I-35, 

and Cattleman’s Square

 

Garages require a garage permit payment at a numbered short-term space

 

Resident Lots – 1-A, 12 (partial), 14, The Oaks Lots

 

Garage, $230; Student Resident, $170; Remote, $75 (Lot 13 only); Commuter, $115;  Motorcycle, $42; Short-Term, $1/hour

 

http://utsa.edu/parking/

 

 

JPL 4.03.03

 

Monday–Friday, 8 a.m.– 5 p.m.

 

 

To purchase a parking permit, students will need to access ASAP and have their license plate number available.

 

Permits can be picked up at Fiscal Services

 

458-7275

Office of Parking and

Transportation Services

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Payment Deadlines

 

Monday , January 8 , 2007 is the last day to pay tuition and fees for students who registered November 6, 2006-January 7, 2007

 

Thursday, January 25, 2007 is the last day to pay tuition and fees for students who registered January 10-22, 2007

 

Installment Plan Deadlines:

Monday,  January 8, 2007-1st Installment Due

Thursday,  February 22, 2007-2nd Installment Due

Thursday,  March 29, 2007-3rd installment Due

 

 

 

Payment

Options

Credit card payments: made online only through ASAP with MasterCard or Discover with a 1.855% surcharge

 

Electronic Check (E-check), or via the Advanced Payment System (APS). There is no charge to use the E-check or APS feature.

 

  Checks for tuition and fees may be placed in a drop box outside the Fiscal Services office at JPL 1.03.06 or MS 1.02.04.   Write UTSA student ID number on the check.  Please no cash in the drop box.

 Check payments can also be mailed to the following address:

UTSA

Attention: Fiscal Services

One UTSA Circle

San Antonio, Texas 78249

 

 Cash payments can be made in person at any Fiscal Services office location, JPL 1.03.06, MS 1.02.04, or at UTSA–Downtown at FS 1.500D. 

 

http://utsa.edu/fiscalservices/

JPL 1.03.06    

Monday–Friday                8 a.m. – 5 p.m.

drop box available

 

MS 1.02.32

Monday–Thursday            8 a.m. – 6 p.m.

Friday                                8 a.m. – 5 p.m.

Saturday                            9 a.m. – 1 p.m.

 

FS 1.508

Monday–Thursday            8 a.m. – 6 p.m.

Friday                                8 a.m. – 5 p.m.

 

All offices close at 5 p.m. when classes are not in session.

 

 

458-8000

PINs

(Personal Identification Number)

Student ASAP account PIN is originally set as date of birth. Upon accessing ASAP for the first time, the student must  create a new PIN. Problems creating a new PIN may indicate that the date of birth is not correct in the student record. The student can verify the date of birth in the system and have it corrected (with driver’s license verification) at the Enrollment Services Center.

 

 

In most cases the PIN can be reset by using the PIN reset button by calling the Enrollment Services Center at (210) 458-8000 or Toll Free (800) 699-091. Students may also bring their photo ID to the Enrollment Services Center, or a student computer lab, to have the PIN reset. PINs are not reset via email.

 

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Campus Recreation

 Offers intramural sports, fitness programs, wellness programs; outdoor pursuits programs and club sports at both UTSA–1604 and UTSA–Downtown. 

 

http://utsa.edu/recreation/index.cfm

UTSA–1604: Recreation Wellness Center (RWC)

Monday–Thursday: 6 a.m.– 12 p.m.

Friday: 6 a.m.–10 p.m.

Saturday: 10 a.m.– 8 p.m.

Sunday: noon – midnight

 

UTSA–Downtown: DB 3.302 and 3.202

Monday–Thursday: 6 a.m.– 9 a.m., 11a.m.– 2 p.m. &

4 p.m.– 9 p.m.

Friday:  6 a.m.– 9 a.m., 11a.m. – 2 p.m. & 4 p.m. – 7 p.m.

Saturday: 11a.m.–2 p.m.

 

 

458-7575

458-2735

 

Registration Overrides

 

 

 

 

 

 

Permission to enroll in a closed class must be granted by the department of the college offering the class. Students must first check with the undergraduate advising center of the college that holds the course to determine if space is available. See the Spring  2007 chart for dates that designated department staff and academic advisors may process overrides—closed classes, co-requisites, advisor approval, major restrictions—and register students. If the advisor is unable to process the transaction, the student may bring an add form (obtained from the advising centers) with the proper signatures to the Enrollment Services Center for processing.

 

 

On-Campus Shuttle Service

 

 

 

 

Shopping Shuttle

 

 

 

Apartment Shuttle

 

 

 

VIA Routes 93/94

 

 

Shuttle service connecting 1604 campus buildings with parking lots

http://utsa.edu/parking/shuttles.htm

 

 

 

Shopping Shuttle for UTSA students living on campus 

http://utsa.edu/parking/shop_shuttle.htm

 

Connects 1604 campus to nearby off-campus apartments

http://utsa.edu/parking/apt_shuttle.htm

 

 

Connects 1604 and DTC campuses; offers two park-and-ride locations for free parking and free bus to either campus  http://utsa.edu/parking/via_info.htm

 

 

The North and South On-Campus Shuttles will operate

7 a.m.– 10:00 p.m. Monday-Thursday and 7 a.m. – 7 p.m. Friday when classes are held

 

 

 

Saturdays Only - Contact Star Shuttle

 

 

North and South Apartment Shuttles operate from 7:30 a.m. – 9:30 p.m. Monday-Thursday and 7:30 a.m. – 7:00 p.m. Friday when classes are held

 

Operates seven days a week; times may vary.  Contact VIA

458-7275

Office of Parking and

Transportation Services

 

341-6000

 

 

458-7275

 

 

 

 

362-2020

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Student Mass Emails/

(Lonestar email address)

The official means of communication from the University of Texas at San Antonio regarding administrative issues. Official communication, such as financial aid award notification, registration information, payment deadlines, and how to access student bills and grades, will be sent to this UTSA email address.

 

The official UTSA email address, along with the email username and initial password, can be found on the ASAP Welcome page just after logging on to ASAP. There are links on this page that go to the Lonestar email system. If a student wishes to use an email address other than the UTSA email address, they will need to go into the Lonestar email system and select the "Forward" menu option.

 

 

TSI (Texas Success Initiative)

Students with TSI holds are assisted by their assigned advising center. (Refer to advisor directory on Web.)

 

Freshmen with declared college majors

 

 

All students who are undecided, provisional or exploring majors

 

 

Sophomores through Seniors 

 

 

Special undergraduates (classification = SU) with TSI holds

 

www.utsa.edu/success

 

 

 

The Colleges’ Freshman Advising Center, MS 2.02.18; or Downtown – the Colleges’ Downtown Advising Center, BV 1.304

 

Tomás Rivera Center, UC 1.01.02 or Downtown DB 2.114

 

The advising center of their major; or Downtown – the Colleges’ referred to the Testing Center, BSA 1.01.12.Downtown Advising Center, BV 1.306

 

Refer to the Testing Center, MS 1.01.04.

 

 

 

 

 

Item

Details/Web Site

Hours/Location

Phone

Testing Services

 

 

 

 

 

 

 

 

Placement Tests

 

 

 

 

 

 

CLEP Tests

 

 

 

THEA Tests

Math, Chemistry, and Foreign Language Placements, Credit-By-Examination (CLEP), ACT Residual (Downtown office only), THEA-CAT, THEA QT and Accuplacer, which is an alternative to the THEA test. For scheduled availability, see the Web Site.    http://utsa.edu/testing/

 

Testing Services can only accept checks or money orders.

NO CASH or CREDIT CARDS

 

Register for Accuplacer, Math Placement and Chemistry Placement on line at asap.utsa.edu. Placement test scores available online. Scores are not given over the phone. If scores cannot be accessed through ASAP, students may come to the Testing Services Office, with an ID, for a copy.

 

 

CLEP exams help students get credit for courses that students may not have the time or money to take.  Must register in person at Testing Services with checks or money orders

 

THEA (formerly TASP) or Accuplacer exam scores available online. Scores are not given over the phone. If scores cannot be accessed through ASAP, students may come to the Testing Services Office, with an ID, for a copy.

 

 

 

MS 1.01.04

 

 

Monday– Tuesday, 8 a.m.–6 p.m.

Wednesday– Friday, 8 a.m.–5 p.m.

 

 

 

 

458-4125

 

 

 

Transcripts

Available at no charge at Enrollment Services with a photo ID, or written authorization if another person is to pick up for student. Maximum of five per day. Waiting time approximately ten minutes. Transcripts will not be provided to students with financial holds.

 

Transcripts may be ordered online at

http://utsa.edu/registrar/transcripts.cfm

 

 

 

 

 

 

Item

Details/Web Site

Hours/Location

Phone

University Center

The University Center serves as the focal point for programs, meetings, dining, and relaxation for students, faculty, staff and university guests.

 

http://utsa.edu/uctr

Monday-Friday, 7 a.m. -11 p.m.

Saturday, 8 a.m.-11 p.m.

Sunday,  1 p.m.-9 p.m.

458-4735

UTSACard

 

Students need to be registered for classes, have their Banner ID number, and have a valid photo ID in order to receive their UTSACard.

 

The Banner “@” sign is replaced with a “0” on the UTSACard. It should be converted back to the “@” sign when accessing records through ASAP.

(UTSACard = 012345678  Banner = @12345678)

 

Students wishing to apply the following types of funds to the debit (Rowdy Dollars) portion of their UTSACard can go to the following offices:

Financial Aid/Loan - ASAP  ( https://asap.utsa.edu/ )  ($100 increments up to the $600 limit -  available in about 70 minutes)

    Check – UTSACard Office or Fiscal Services

    Credit Card – ASAP only

           Cash – Fiscal Services or any Cash Value Station     

 

http://utsa.edu/utsacard

 

 

Extended First Week Hours:

UTSA–1604:

Tuesday, January 16–Wednesday, January 17: 8 a.m. – 6 p.m.

 

Downtown  - FSB 1.506

Tuesday, January 16–Thursday, January 18: 8:30 a.m.– 5:30 p.m.

 

 

 

Normal Office Hours:

UTSA–1604:

Monday – Friday, 8 a.m.–5 p.m.

 

UTSA–Downtown:

Tuesday and Thursday Only

8:30 a.m. – 5:30 p.m. (closed Monday, Wednesday, and  Friday)

 

 

458-4639

 

 

 

458-2965

 

Withdrawals

Students may withdraw from all classes via ASAP prior to the beginning of the semester. Beginning January 16 students may not drop their last class via ASAP, but must complete a withdrawal form. Withdrawal forms are available online, at the Enrollment Services Center, and at all academic advising centers.

http://utsa.edu/registrar/forms.cfm