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Services

Q: Do I have to make an appointment or qualify to use the pantry?

A: All students with a valid ID can access the pantry during operating hours. Qualifications are not required as the pantry is accessible to all UTSA students in need.


 

Q: How often can I visit the pantry?

A: Every student is allowed (5) food items and (5) non-food items per operating day.


 

Q: Will I be asked to complete an application or survey?

A: You will be asked to take a short survey during your shopping visit for staff to assess services.


 

Donations

Q: What can I donate?

A: The Roadrunner Pantry welcomes all non-perishable, non-expired and unopened food items & hygiene products:
Accepting:

  • Non-perishable
  • Non-expired

Not accepting:

  • Perishable items
  • Glass items
  • Homemade items
  • Swollen, leaking, rusty cans
  • Unlabeled cans
  • Opened, used items

When dropping off your donations, please keep food and hygiene products separate. A donor who makes a donation in good faith may not be subject to liability. For more information on this see the The Federal Bill Emerson Good Samaritan Food Donation Act.


 

Q: What donations are most needed at the pantry?

A: The Roadrunner Pantry especially welcomes food that encourages healthy and nutritious options: pasta sauce, cereal, peanut butter, canned chicken/tuna, pasta, soup, granola bars, full meals in a can/box, and vegetables. Click here for MOST WANTED items flyer.


 

Q: Where can I donate?

A: Food donations are accepted in marked bins at the UTSA Student Union Donation Station in UTSA Student Union North across from the Campus Bookstore during UTSA Student Union building hours. If you would like a donation box for your classroom, office or organization meeting/event, contact us at roadrunnerpantry@utsa.edu and we will provide one for you.


 

Q: Can I donate money?

A: Monetary donations can be made at https://giving.utsa.edu/givenow. Donations may be tax deductible as allowable by law.


 

Q: Is it more helpful to donate money or food?

A: While the Roadrunner Pantry accepts both food and monetary donations, monetary donations enable us to purchase food at wholesale prices. For every $1 donated, we are able to provide 7 meals to students in need. Click https://giving.utsa.edu/givenow to make a donation today!

 

Q: What do I do if the Roadrunner Pantry is closed?

A:Students who are in immediate need of assistance or absolutely cannot visit the Pantry during open hours can visit the UTSA Student Union information Desk and request a food pantry emergency kit, or can email roadrunnerpantry@utsa.edu and a staff member will contact you within 24 hours to arrange for a food pickup.