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Returning faculty may need computer security updates

(Aug. 24, 2004)--After many faculty members left for summer break in May, many UTSA personal computers were hit by the Sasser worm.

As faculty members return for the fall semester, they should call the UTSA Office of Information Technology (OIT) Help Desk at 210-458-5538 to verify that all of the latest software updates have been applied to their desktop computers.

Additionally, OIT will send security patches to all Windows XP and Windows 2000 desktops maintained by UTSA departments. After a patch has been applied, you will see a pop-up window prompting you to accept the patch. (See the sample above of the pop-up window.)

Note that the system will need to reboot your PC in order to apply these patches and you must save any work in progress before clicking the OK button.

The worm does not affect Macintosh computers.

For more information, contact Charlotte Colbert, director of technology support services, at 210-458-5886.





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