Staying safe: UTSA emergency procedures

By Tim Brownlee
Assistant Director of Public Affairs

(Nov. 21, 2005)--It is important to be aware of procedures in case of an emergency situation.

If you encounter an emergency on or near a UTSA campus, call one of these numbers:

  • From a university landline: 911
  • From a cell phone dial: (210) 458-4911

Dialing these numbers in an emergency will route your call to the UTSA dispatcher, who will send an EMS unit. The estimated average arrival time of an emergency medical team is 12 minutes; the estimated arrival time of a first responder is three to four minutes.

The first responder can seek to stop bleeding, restore breathing and provide CPR (defibrillator) until EMS arrives. Additionally, police units will be dispatched to the entrance of the campus to direct the EMS unit to the emergency situation.

Dialing 911 from a cell phone will route the call to the City of San Antonio and will dispatch EMS, but may not activate a UTSA first responder nor dispatch UTSA police to the campus entrance.

Emergency tip: Consider adding the university emergency number to your cell phone memory, as well as a phone number for next of kin designated as "emergency contact" in the phone list of your cell phone.

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