Library introduces 'Ask a Librarian' online service
By Adi Pavlovic
Student Writer, College of Liberal and Fine Arts
(Nov. 16, 2005)--UTSA is now offering a chat and e-mail service to help members of the UTSA community get in contact with a librarian via the Web.
Students, faculty and staff can use the system to ask questions they might ask at the UTSA Library reference desk with the new Ask A Librarian service. Now you can get help from the library not just in person or over the phone, but over the Web as well.
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RSS FeedsOver the last two years, more and more libraries have introduced similar systems in order to make research easier. UTSA's Ask a Librarian service can be used to help with incomplete citations, identification of an historical fact, biographical information or any questions pertaining to your research.
The Ask a Librarian service is available during regular service hours. Additionally, the Ask a UT System Librarian chat service is staffed by librarians noon-6 p.m., Monday-Thursday, and noon-4 p.m., Friday.
"With more people using the Air Rowdy Wi-Fi system with their laptops across campus, our Ask a UT System Librarian chat service gives them a convenient option for getting research help," said Devin Zimmerman, UTSA reference librarian.
Visit the Ask a Librarian site. From there, fill out a comment form, ask a UT system librarian or e-mail a question, which will be answered within 24 hours.
For more information, contact Devin Zimmerman at (210) 458-4894.