OIT issues warning on fake UTSA e-mails
By Alex Morones
Technical Writer and Editor, Office of Information Technology
(June 12, 2008)--The UTSA Office of Information Technology (OIT) has issued a warning about spoof e-mail messages that say they come from "UTSA Maintenance," which is not a valid e-mail address and is not a UTSA department.
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This latest round of spoof messages claims that personal information is needed in order to "help fight against spam mails." The e-mail also has many misspellings. The message requests a user's password, secret question and date of birth, among other items. OIT will never ask for this information via e-mail or phone.
The e-mail is an example of "phishing" -- an attempt to get users to reveal personal information. Phishing attempts can come from various senders with varied subject lines. Providing personal information in response to a phishing e-mail message can make you a victim of identity theft.
For more information, visit the UTSA Office of Information Technology Web site.
How to spot a spoof or phishing e-mail message
- Appears to be sent from an address other than "Office of Information Technology" (examples: email@example.com, firstname.lastname@example.org, email@example.com or firstname.lastname@example.org)
- Contains misspelled words and poor grammar (many phishing attempts are created by non-native English speakers)
- Asks you to provide personally identifiable information such as user ID or password (Note: UTSA's network technicians will never ask you to provide your password over the phone or via e-mail.)
- Asks you to click on a link or attachment to provide information