(April 16, 2010)--UTSA officials continue to work to pinpoint the cause of the problems that occurred with the ASAP information system during the current registration period. Seniors and juniors who logged on to register for summer or fall courses in the past week may have been denied access to the system during peak usage times.
"We upgraded to a new version of the system two months ago, and this was the first registration we've gone through with the new system," said Ken Pierce, UTSA vice provost for information technology and chief information officer. "It is evident from this registration cycle that there are some problems with the system, and we are working closely with the software vendor to find a long-term solution to those problems. It's very important to us that UTSA students have a good user experience."
IT staff members have determined that the problem lies within the ASAP software and is not an issue of server capacity or infrastructure. In order for the current registration to continue, the prerequisite checking feature had to be disabled and is being investigated as a possible source of the problem. This feature in ASAP helps automatically determine whether a student is eligible for certain classes.
"Because the system can't do that for them while they are registering, we are urging students to check their prerequisites themselves," said Barbara Smith, executive director of advising. "Students who register for classes without having the necessary prerequisites will receive an e-mail notifying them that they may be dropped from the course. I know a number of students have felt frustrated by being locked out of ASAP during registration, and we would hate for that frustration to be compounded by finding out later that they're not eligible for a class."
Students registering for summer classes can click the link in the ASAP schedule to see the prerequisites for each class. Many fall classes have different prerequisites, because these follow the new 2010-2012 academic catalog. Visit the UTSA Undergraduate Studies website for information about prerequisites for fall classes.
Joe DeCristoforo, UTSA registrar and assistant vice president for student affairs, asks UTSA students to try to be patient as the university works toward a long-term solution.
"I've talked with a number of students this week, and they've been understanding when they realize that we want them to have a better registration experience," said DeCristoforo. "Making sure our students can register for classes easily and efficiently is a priority for us, and that's what we're working toward."
The conference will showcase the works of authors, illustrators, and scholars which embody Latino culture and art as a means to promote literacy and reading in Latino children.
Durango Building, first floor, Downtown Campus
Join the Department of Interdisciplinary Learning and Teaching for the 14th Annual UTSA Storytelling Festival featuring Nancy Simpson, storyteller and keynote speaker. The event is free and open to the public.
Main Building, Ground Floor Lobby, Main Campus
Students are invited to a semi-formal, dinner banquet with an awards presentation and dancing. Keynote speaker will be San Antonio City Councilman William Cruz Shaw. Tickets must be purchased by Feb 19 at Roadrunner Express. UTSA students are $15 and guests are $20.
H-E-B Student Union Ballroom (HSU 1.104/1.106), Main Campus
Dr. Don Jenkins from UT Health SA will lead this event UTSA with up to 30 certified STB trainers, and train up to 300 UTSA students and personnel in stop the bleed methods.
H-E-B Student Union Ballroom (HSU 1.106), Main Campus
Get to know more about the Bexar County Criminal District Court candidates' stance on the issues before voting in the primary election on March 6.
Buena Vista Street Building, Aula Canaria (BVB 1.328), Downtown Campus
As part of RecycleMania,UTSA will provide sensitive document shredding services for the UTSA community. Bring documents to the parking lot between Student Union & Ximenes Avenue Garage. Document pick up also available for the Downtown and Hemisfair Campuses.
H-E-B Student Union parking lot, Main Campus
Lt. Gen. (Ret.) Koichiro Bansho will speak the importance of the Japan-U.S. relations from the historical and security perspectives. He will go over the history and future of the alliance between the two countries.
H-E-B Student Union, Travis Room (HSU 2.202), Main Campus
This panel discussion includes professionals from various careers and fields talking about maintaining a black identity in professional spaces.
Student Union Denman Room (SU 2.01.28), Main Campus
The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.
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