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UTSA Office of Facilities to send random surveys to improve customer service


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(April 5, 2011)--In an effort to improve customer service, the UTSA Office of Facilities will send surveys to obtain feedback on how well they are meeting customer needs. By participating in the surveys, UTSA community members can give input on their expectations and needs, which will help improve services.

Throughout the year, invitations will be emailed randomly to faculty and staff members with recently completed work orders, asking for participation in an online survey. The surveys take less than 5 minutes, participation is voluntary and responses will remain strictly confidential.

To provide input on Facilities services at any time, email Victoria O'Connor, Facilities communications and customer relations representative.



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The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.

UTSA's Vision

To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.

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We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.

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