Friday, August 19, 2016


Improved technical support: Services consolidated in new OITConnect


>> At the link above, watch a video about OIT Connect

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(Jan. 30, 2012) -- The UTSA Office of Information Technology is improving the way technical support is requested.

In the past, you could receive support in a variety of ways including via phone, by filling out one of several specialized online forms, by contacting a staff member directly or by visiting OIT Support Services in person.

Now, all technical support requests -- including requests for telephones, computer hardware, software installation and assistance with computer applications -- will be handled through the OITConnect website.

If you need technical support, your first stop should be OITConnect. The site has information on the ways to request help:

  • Fill out the online support form at OITConnect.
  • Email the details of your request:
  • Visit OIT Support Services in person at the Physical Plant Building second floor on the Main Campus.
  • Call the new technical support phone number: 210-458-5555.

By consolidating all technical support requests into OITConnect, OIT can track the service calls through to resolution.

For more information, visit the OITConnect site.



UTSA's Mission

The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.

UTSA's Vision

To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.

UTSA's Core Values

We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.

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