(Aug. 16, 2012) -- Christopher Reddick, associate professor and chair of The University of Texas at San Antonio Department of Public Administration, has published "Web 2.0 Technologies and Democratic Governance," a book that explores how democratic governments around the world are using free and low-cost online tools to strengthen their relationships with citizens. Reddick co-edited the book with Stephen Aikins from the University of South Florida.
Unlike static websites, Web 2.0 technologies promote dialogue and facilitate two-way communication by allowing organizations and individuals to share content, ideas, photos, video and other types of information. Examples include blogs, Facebook, Twitter, YouTube, Flickr and Wikipedia.
"We're finding that over the last five years, governments and citizens have really embraced Web 2.0 tools to interact with each other," said Reddick. "Democratic governments at all levels are using online tools to engage and empower their citizens. At the same time, the citizens are using the tools to access government services and voice their opinions of their governments."
Reddick notes that Egypt's use of Web 2.0 tools offers an excellent example to governments looking to take the plunge. Following the Jan. 25, 2011, revolution that led to the fall of the Mubarak regime, Egypt has worked to develop an open form of e-government that would build trust between the incoming elected leaders and Egyptian citizens. The project called LoGIn2EGYPT examines the effectiveness of Web 2.0 tools to promote government transparency and accessibility as well as civic engagement. The initiative has proven extremely successful so far, providing equal access to government for male and female citizens, expediting the turnaround time for the types of services available online and improving the customer experience of citizens interacting with the government.
In their new book, Reddick and Aikins edited chapters contributed by scholars and government leaders around the world. The book examines developed and developing countries, and it addresses best practices and challenges in social media and information policy, microblogging, public service delivery, online grassroots mobilization, web monitoring and strategic issue management, topical discourse, campaigns and elections, and transparency.
According to Reddick, governments, like organizations, must be strategic in the ways they use Web 2.0 tools.
"Web 2.0 tools are very promising tactics to improve the efficiency of public management and public governance and to promote accountability, but governments need to remember that they shouldn't just use the tools because they're available," said Reddick. "Governments at all levels need to develop a strategy, and the tools they choose need to support the strategy."
Currently, 92 percent of local governments have Facebook pages, 70 percent of local governments have Twitter feeds, 45 percent of local governments post videos to YouTube, 20 percent of local governments have blogs, and 15 percent of local governments post photos to Flickr, according to a 2011 survey by Donald Norris and Reddick in collaboration with the International City/County Management Association.
The Honors College welcomes all new freshmen to UTSA. Join them for breakfast and meet Honors College administrators, staff, and connect with other new Honors students.
University Center, Denman Room (UC 2.01.28), Main Campus
Convocation is UTSA’s ceremony to launch the new academic year. Attendance is mandatory for all incoming freshmen because it marks the first step students will take in their higher education journey of discovery. It is also highly recommended for transfer students as they continue their higher education journey at UTSA and become members of the Roadrunner Family.
Convocation Center, Main Campus
Visit your College to explore your major before the first day of classes.
Various locations, Main and Downtown Campuses
Successful first-year students at UTSA are those who learn how to utilize resources, recognize and resolve problems, and prepare themselves to take advantage of their time on campus. The Student Success Series promotes this achievement by offering workshops on the common concerns and questions first-year students have during their transition to university life.
University Center Retama Auditorium (UC 2.02.02), Main Campus
The Fraternity & Sorority Councils New Member Information Session gives students information about the diverse organizations, their membership requirements, the benefits of joining a fraternity or sorority, as well as discussing important information about hazing guidelines and the responsibilities of joining these types of organizations.
University Center, Retama Auditorium (UC 2.02.02), Main Campus
Come be a part of your official Class of 2021 picture! The entire freshmen class gather at the Recreation Field Complex which some may know as the UTSA Football Practice Field behind the Softball Complex and Alvarez Hall.
Recreation Field Complex, Main Campus
Come show your Roadrunner Spirit by joining our very own Rowdy, The Spirit of San Antonio Marching Band (SOSA), your fellow students, faculty and staff as we light the Monument at our Main Campus entrance at the stroke of midnight to mark the start of a new academic year.
John Peace Blvd. entrance, Main Campus
The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.
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