(Aug. 16, 2012) -- Christopher Reddick, associate professor and chair of The University of Texas at San Antonio Department of Public Administration, has published "Web 2.0 Technologies and Democratic Governance," a book that explores how democratic governments around the world are using free and low-cost online tools to strengthen their relationships with citizens. Reddick co-edited the book with Stephen Aikins from the University of South Florida.
Unlike static websites, Web 2.0 technologies promote dialogue and facilitate two-way communication by allowing organizations and individuals to share content, ideas, photos, video and other types of information. Examples include blogs, Facebook, Twitter, YouTube, Flickr and Wikipedia.
"We're finding that over the last five years, governments and citizens have really embraced Web 2.0 tools to interact with each other," said Reddick. "Democratic governments at all levels are using online tools to engage and empower their citizens. At the same time, the citizens are using the tools to access government services and voice their opinions of their governments."
Reddick notes that Egypt's use of Web 2.0 tools offers an excellent example to governments looking to take the plunge. Following the Jan. 25, 2011, revolution that led to the fall of the Mubarak regime, Egypt has worked to develop an open form of e-government that would build trust between the incoming elected leaders and Egyptian citizens. The project called LoGIn2EGYPT examines the effectiveness of Web 2.0 tools to promote government transparency and accessibility as well as civic engagement. The initiative has proven extremely successful so far, providing equal access to government for male and female citizens, expediting the turnaround time for the types of services available online and improving the customer experience of citizens interacting with the government.
In their new book, Reddick and Aikins edited chapters contributed by scholars and government leaders around the world. The book examines developed and developing countries, and it addresses best practices and challenges in social media and information policy, microblogging, public service delivery, online grassroots mobilization, web monitoring and strategic issue management, topical discourse, campaigns and elections, and transparency.
According to Reddick, governments, like organizations, must be strategic in the ways they use Web 2.0 tools.
"Web 2.0 tools are very promising tactics to improve the efficiency of public management and public governance and to promote accountability, but governments need to remember that they shouldn't just use the tools because they're available," said Reddick. "Governments at all levels need to develop a strategy, and the tools they choose need to support the strategy."
Currently, 92 percent of local governments have Facebook pages, 70 percent of local governments have Twitter feeds, 45 percent of local governments post videos to YouTube, 20 percent of local governments have blogs, and 15 percent of local governments post photos to Flickr, according to a 2011 survey by Donald Norris and Reddick in collaboration with the International City/County Management Association.
President Taylor Eighmy is inviting all UTSA faculty and staff to "Tacos With Taylor." Take the opportunity to introduce yourself to the President at any one of these casual meet and greets.
Frio Street Building, Food Court Commons Area, Downtown Campus
Celebrate 40 years of BestFest, an annual event hosted by Roadrunner Productions as a part of UTSA Homecoming festivities. The event will feature a carnival, food and drink booths, a golf cart parade, firework and live music from Anthem.
Brackenridge Lot 1, Main Campus
Celebrate homecoming as the Roadrunners take on Rice. Come early for the Spirit Walk, tailgating, games, music and food. Stick around for a halftime show with SOSA and the crowning of Mr. and Ms. UTSA.
Alamodome, 100 Montana St., Downtown San Antonio
The Leadership Storytelling Homecoming Brunch brings together UTSA alumni and students to share a delicious meal as well as a roundtable conversation about how experiences in college carry us forward on unique leadership journeys.
University Center, Denman Room (UC 2.01.28), Main Campus
The conference is dedicated to sharing recent knowledge and experiences gained in the area of Big Data by researchers in academia, industry and the government sectors within the areas of business, national security, infrastructure, healthcare and visualization.
H-E-B University Center Ballroom (HUC 1.104), Main Campus
Former National Security Advisor Susan Rice, via webcast, will examine America’s economic, political and security relations with China during CHINA Town Hall, an 80-city live discussion and Q&A on China and Sino-American relations.
Building Building, Richard Liu Auditorium (BB 2.01.02), Main Campus
The African American Studies program proudly presents William "Cruz" Shaw, San Antonio City Councilman and UTSA Alumnus. Event is free and open to the public.
University Center, Retama Auditorium (UC 2.02.02), Main Campus
The graduate fair is an opportunity for the UTSA student body and local San Antonio community to learn about graduate education opportunities. The event is free and open to the public.
H-E-B University Center Ballroom (1.104), Main Campus
The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world.
To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.
We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.