If you could change a typical day in your hospital:
Would staff engage in their daily goals like never before with ownership and pride?
Would leaders spend more time developing staff to think more critically and problem solve on key goals?
Would chaos give way to structure?
Would endless marathon meetings change to daily 15-20 min focused huddles driven by staff?
Would 80% of the improvement ideas come from front line staff vs 80% coming from senior leadership?
You can take the initiative to align your entire staff and encourage them to take improving the business in mind while doing their everyday responsibilities. The above wish list of changes are all happy by-products of implementing a Lean Daily Management System.
Leaders, physicians and staff learn Lean Healthcare Fundamentals in a team based setting addressing real healthcare challenges
Teams compete to improve key hospital/clinic level goals by applying classroom learning to team based hospital challenges
Leaders and staff learn key Lean principles such as waste, 5S, flow, standard work, A3 problem solving, balanced work and Lean layout and apply these principles to their team based challenges and workplace
Leaders and staff learn huddle board development
Improvement in key hospital metrics/goals (LWBS, LOS, throughput/volume, no shows, quality, staff engagement, patient satisfaction)
At the end of the workshop, each participant will understand key Lean principles to improve their Hospital/Clinic flow, reduce waste, balanced work (reduce labor cost) and improve quality and cycle time (LOS).
Development of key leaders, physicians and staff on foundational Lean improvement principles
Follow-on project support/consultation is available from instructors
Who Should Attend
All levels of hospital and clinic leadership, physicans and staff.
See an instructor's full biography by clicking on their name.
Former Associate VP, Lean Healthcare Strategies, for Lean transformation of Baylor Scott & White Healthcare
Lean transformation with key healthcare organizations across the US and Canada(UMass Memorial, Alpena General, UHS San Antonio, Alliance Imaging, Ontario Health Quality Council, Gonzaba Medical Group, etc.)
Lean Healthcare teacher, coach and mentor
M.S. Systems and Engineering Management, Texas Tech University
Dr. Chen has over 20+ years in Lean manufacturing, Lean product development, Lean services, Lean higher education, and Lean and Green/Sustainability integration. Chen is a Luther Brown Distinguished Chair in the Department of Mechanical Engineering at UTSA, founded and directed UTSA's Center for Advanced Manufacturing and Lean Systems (CAMLS) 2007-2015. Previously, Chen served as the John Lawrence endowed professor of Industrial and Systems Engineering at Virginia Tech and as a project manager and senior engineer at Caterpillar Inc.
Chen is a NSF Presidential Faculty Fellow, a recipient of the Society of Manufacturing Engineers Fellow Award and the Institute of Industrial Engineers Lean Division Teaching Award. Chen holds a Ph.D. in Industrial Engineering from the University of Missouri-Columbia.
Lean Healthcare practitioner, researcher, coach, trainer and thought leader.
National and international speaker on a variety of topics related to Lean Healthcare
Former Associate VP & SeniorOperations Excellence Leadership Coach, Baylor Scott & White
Lean VSM and Kaizen event facilitator at a variety of healthcare facilities, from level-1 trauma center safety-net hospitals and clinics to community and regional hospital systems
Founder and manager of the LinkedIn “Lean & Toyota Production System Healthcare Professionals” group with over 3100 members (a group created to foster collaboration and discussion of issues and opportunities in this field)
Process assurance engineer for the Space Shuttle Program at the Kennedy Space Center, Management consultant for the automotive service parts industry, and a technical assistant at Car & Driver magazine
Ph.D. in Industrial & Operations Engineering from the University of Michigan
Wan is the primary instructor of CAMLS short courses in Lean and Six Sigma and core faculty of the Advanced Manufacturing and Enterprise Engineering master’s program (MS-AMEE) at the University of Texas at San Antonio. Wan is an associate professor and assistant chair in the Department of Mechanical Engineering. He also serves as the director of the Sustainable Manufacturing Systems Laboratory.
Wan is a board member of the Lean Division of Institute of the Industrial Engineers (IIE). He is the recipient of the Best Paper Award of Lean Systems track at the 2013 IIE Annual Conference and the 2015 American Society of Engineering Education (ASEE) – Gulf-Southwest Annual Conference. Wan holds a Ph.D. in Industrial Systems Engineering from Virginia Tech University.
Schedule & Fees
The cost of the workshop is $450 per person.
Group discount of 10% for organizations sending three or more.
This one day workshop will be offered February 16, 2018.
Expand the menu sections below to review agenda items:
The Toyota House of Lean
Lean Daily Management
Team Challenges and Problem Solving
Special Guest, Guadalupe Regional Medical Center Leadership, to discuss Lean Transformation
A3 Problem Solving
Starting Lean Projects (follow-up project support/consultation is available from instructors)
Registration is now closed. Please use the sign-up form below to receive notification when new course dates are available. Thank you for your interest.