Dear Faculty and Staff,

As you were informed last week from University Technology Solutions, UTSA will be updating its communication policy and discontinuing the preferred email address option in October.

What does this mean?

After October 4, 2021:

• Any email communications sent from UTSA will be sent to students using their university-issued “@my.utsa.edu” email address.
• Students will no longer be able to set a preferred email. All preferred emails will automatically be set to their @my.utsa.edu email address.
• UTSA offices, staff and faculty will not be permitted to share student-related information to a non-UTSA email address.

After October 4, faculty and staff should NO LONGER send student-related information to a non-UTSA email address. General discussions via non-university email addresses may happen but should not be deemed official communication.

Why is UTSA changing its policy?

UTSA is committed to providing the best and safest possible technology environment for our students’ success. This policy change, and how that affects our communication with students, coincides with the effort by University Technology Solution (UTS) to migrate the student email platform to Microsoft Office 365 and will provide more security and protection for student data. Students also received an email from UTS last week outlining these details.

Reminder emails to students and the university community will be sent again in advance of the October 4 transition. For more student-related information, you may visit our One Stop resource page about the preferred email policy change. You also can visit the UTS website for more information about the Office 365 Student Email Migration project.

Office of the Registrar
Main Campus: MS 2.02.24
Downtown Campus: FS 1.504
registrar.internal@utsa.edu