Comments from some of the students served by the Graduation Help Desk (GHD) can be seen below.

"I can almost guarantee that this was the best service I received throughout my time at UTSA. Matt D. Keneson was extremely helpful in getting the information I needed and helping me reach out to the department as well. I'm really thankful for your work. Thank you so much."

 "Matt Keneson was great! He really advocated for me and made sure that my issues were handled and followed up to ensure everything went smoothly!"

   "Matt was amazing. So many services at UTSA are difficult to navigate, but the Graduation Desk (Matt-specifically) took a complicated and difficult situation and helped me make sense of it so that I could earn my diploma. He worked with me and my advisor the whole way."

"Matt is the right pick for your department. He truly went above and beyond to get my needs taken care of. With every situation I could think of that could possibly go wrong, he was determined to make it happen. I really appreciate the quick responses, follow ups and most importantly following through. You don’t see that happen too much, but thank you Matt and UTSA for providing me the opportunity for my next chapter in life. Thank you!"

"Mr. Keneson was extremely helpful in alerting me to my registration error and allowing ample time to address the issue. He also followed up with me to acknowledge my issue had been resolved and also provided an alternative class for an upcoming semester that is required. Excellent communication!!"

"I truly appreciated services like this because my graduation was able to happen with ease, despite obstacles previously in my way. I'm proud I was able to receive my degree from UTSA and had the help of caring staff/professors along the way. These services are essential for students like me who might not be your typical college student and need additional resources. I couldn't have asked for an easier process!"

"Matt Keneson was a tremendous help. He was very understanding and really made me feel like my request was as important to him as it was for me."

"Matt was extremely helpful in my time of need; I was in the process of transferring out to another University System in the Spring but have decided to hang tight due to the personable positive experience received from him."

"Mr. Keneson was quick, courteous, and consistent in helping me find financial solutions for my last semester at UTSA. In this large system, where it is easy for students to feel like just another ID number and tuition payment, the graduation help desk has made me feel like there is actually someone in one of these offices who really cares whether I graduate or not."

"Thank you so much. This has been the best experience I've had with *any* office at UTSA."

"The desk reached out to me, and told me exactly what I needed to do to graduate this fall despite missing the deadline. Much love for reaching out to me."

"Thank you so much Matt! You have been exceptionally helpful, and I am so grateful that you checked up on my file beyond what I initially approached you about. I really felt like I had someone looking out for my interests (where graduation is concerned) besides just myself."

"Thanks for the update! And thank you for your help in this process. Considering that I will be gaining my Doctor of Optometry degree in less than two years, I know my bachelors degree was not necessarily crucial to my future. Nonetheless, I was still somewhat bothered by the fact that I had never received it. I know I said it the other day, but I’d like to express my genuine gratitude for assisting me with reaching this step. It certainly does not go unappreciated."