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Campus-Wide Emails
We aim to maintain the integrity of email as a vital communication tool to share important institutional information.
To ensure that email communication is prioritized and coordinated, designated UT San Antonio offices have oversight regarding mass emails sent to current and incoming students, faculty and staff.
I want to Send an Email To:
Incoming/Prospective Students on the Academic Campus
Enrollment Marketing and Communications
Contact
Tina Garza, Associate Vice Provost for Enrollment Marketing, Communications & Systems
Current Students on the Academic Campus
Academic Strategic Communications
Faculty on the Academic Campus
Academic Strategic Communications
Contact
Rebecca Luther, Sr. Director of Academic Strategic Communications
Leadership Emails to Faculty & Staff
The university’s president and members of the President’s Cabinet periodically send email messages to faculty and staff regarding major initiatives, campus issues or institutional announcements. These emails are sent at the discretion of the President/Vice President’s office in consultation with senior leaders in the Marketing, Communications and Media division.
General Emails to Faculty and Staff
Outside of email messages from the university’s leadership, communication with academic campus faculty and staff is generally handled through the university’s established news channels (UT San Antonio Today, UT San Antonio This Week and the university’s official social media platforms).
Contact
Shea Conner, Multimedia Editor III, University Strategic Communications
Not Receiving Emails?
A number of factors may prevent a student, faculty or staff member from receiving emails from UT San Antonio entities. The offices listed below can help to troubleshoot when a member of the Roadrunner community isn’t receiving official/campus‑wide emails.
Students
UT San Antonio emails to students of the academic campus are sent through one of two offices: Academic Strategic Communications or Enrollment Marketing, Communications, and Systems
Students are given the option to opt-out of various types of emails, which may prevent them from receiving certain messages. In addition, a student’s enrollment status may impact whether or not they are included on certain email sends.
Students who are not receiving campus-wide emails should send a message to students@utsa.edu for investigation and troubleshooting.
Faculty and Staff
The University Technology Solutions manages UT San Antonio’s global distribution lists for faculty and staff. The distribution lists are updated regularly based on current employee appointment data provided by Human Resources.
Faculty or staff who are not receiving emails sent to the faculty and/or staff distribution lists should contact the Tech Café for investigation and troubleshooting.
Families
UT San Antonio occasionally sends university updates to family members of current students through the Family Association. Joining the Family Association is free, and a great way to stay connected with the university.
Parents and other family members who wish to receive update emails from the university without joining the Family Association may do so by filling out this request form. UT San Antonio also provides a Family Portal at https://utsa.campusesp.com/users/sign_in for both future and current students of the academic campus.
Alumni
Alumni who wish to receive email updates about the university and the Alumni Association may request to be added to the mailing list by contacting Alumni Relations at alumni@utsa.edu.
