Building Maintenance
UTSA Facilities provides high-quality, prompt building maintenance in order to ensure Roadrunners have an excellent place to work, learn and discover.
Common building maintenance issues include:
- Light bulb replacement
- Room temperature adjustments
- Plumbing concerns
- Broken windows
- Doors that do not close properly
- Broken or damaged classroom furniture
If this is an urgent Facilities issue, call:
210-458-4262 (business hours)
210-458-5277 (after hours)
Submitting a Building Maintenance Request
The steps below will guide you through how to submit a building maintenance request.
- Access the Facilities Work Request portal.
- Complete the “Maintenance Request” form. All fields in red are required. Please provide as much detail as possible in the “Action Requested” field.
- Once you have completed the form, click “Save.”
- A confirmation page will be displayed after you successfully submit the request.
- The Facilities Service Center will process your request and email you a work order number.
- You can monitor the progress of your work order using the “Search by Number” feature of the Facilities Work Request Portal.
- When the work order is complete, you will receive an email notification and an invitation to complete a customer satisfaction survey.
For more information or assistance, please email the Facilities Service Center or call 210-458-4262.
