Department Virtual Assistance Resources

Tool

Details

Reference Links and Documents

CS Department Office Phone and Email

The department office will continue to answer and respond to phone calls and emails.

CS staff are available Monday–Friday, 8 am–5 pm.

We strongly recommend using the cs@utsa.edu email as the primary method of contact; all CS staff have access and can answer accordingly.

• CS Department Contacts
• Staff Directory
• Graduate Student Assistance

Prospective Student Inquiries and Requests

Additional information and to request a meeting appointment with a department representative.

Please email us at cs@utsa.edu.

CS Faculty

Course instructor and TA office hours by course is available for student reference.

Also check Blackboard Learn for announcements and instructions of how/where to connect with the instructor online.

• Faculty Directory
• Faculty Office Hours

CS Main Lab

Tutoring is located in the CS Main Lab (NPB 2.118).

There will also be some tutoring available online through Zoom Chat.

For summer tutoring, please contact the assigned instructor for the course.

See the Main Lab webpage for the latest information on:

• CS Tutoring Resources
• MATLAB Tutoring Resources
• Tutoring Schedule
• Tutorme.com
• How-to and FAQs
• CS Slack Lab - Getting Started

CS Faculty OneDrive

Must login using UTSA credentials.

SharePoint

VDI for Faculty and Students

Accessing UTSA CS servers remotely.

• Secure Logon for MyAppsVDI
• Using VPN and VDI

SSH for Faculty and Students

Transferring files to UTSA Linux server. Only accessible through VDI or VPN.

• SSH 10.100.240.201 through 10.100.240.204
• SSH Instructions

CS Help Tickets

Technical help related to Computer Science Department assets and resources.

Use UTSA CS Help Portal.

University Supported Resources

Resource

Reference Links and Documents

University Technology Solutions (UTS)

https://www.utsa.edu/techsolutions/

Tech Cafe

https://www.utsa.edu/techsolutions/techcafe/

UTS Virtual Private Network (VPN)

https://www.utsa.edu/techsolutions/FacAndStaff/Wireless/

Virtual Desktop (MyAppsVDI)

https://www.utsa.edu/techsolutions/students/software/vdi.html

Automated Student Access Program (ASAP)

https://asap.utsa.edu/terms.htm

UTSA Digital Learning

https://odl.utsa.edu/

Blackboard Collaborate Ultra

https://odl.utsa.edu/blackboard-collaborate/

Proctorio

https://odl.utsa.edu/digital-tools/assessment/proctorio/

Microsoft Teams

CS Guide to Microsoft Teams

Communications, Networking, Collaboration, Technologies (CNCT)

(UTSA Phone Services)
https://www.utsa.edu/techsolutions/FacAndStaff/TelephoneServices/cisco.html

UTSA Libraries

The John Peace and Downtown libraries provide access to a vast collection of digital resources and quality reference services via chat, email, and telephone. Librarians are also offering virtual consultations and instruction. Both libraries are open. Visit UTSA Libraries for more information.

Students needing internet access can reach out to the Tech Café.