CONTACT US: (210) 458-2411 | extended.ed@utsa.edu

IT Security Training Policies

Course Fees

Registration fee:  Registration fees must be paid in full at the time of registration. The online registration process currently accepts only credit card payments (Visa, MasterCard, American Express, and Discover).  If you need to pay with check, please call our office to make arrangements.


Withdrawal and Transfers

Refunds and withdrawals  are processed according to the following rules:

  • A full refund (minus $10 processing fee) will be processed when an email request to withdraw from a class is received six business days days prior to the start of the class you registered for

  • A 75% refund (minus $10 processing fee) is processed if withdrawal from class is within five business days from the start date.  Extended Education must receive an email request to withdraw no later than 12pm (Central Time) on the last day before the start of the class 

  • Please send your request to withdraw to extended.ed@utsa.edu   

  • Refunds are NOT allowed once classes have started.

  • Refunds are processed ONLY in the format payment was received.  Payments made by credit cards will be refunded ONLY to the card used for payment.  

Registrations for Test Prep workshops are not transferrable to other participants wanting to register for a course. No exceptions. 


Cancellations and Changes

Workshops are subject to cancellation if minimum enrollment is not attained. Extended Education reserves the right to cancel low-enrollment workshops when necessary, as well as change time, dates and locations of workshop offerings.


If a workshop is cancelled, or changed, every effort will be made to notify participants by phone and/or email prior to the first session. For cancelled workshops, a full refund will be granted or participant may request to be transferred to another workshop on a space–available basis. Registrations are not transferrable to other participants wanting to register for a course. No exceptions. 


Workshop Refunds & Forfeitures

Please read here for this information.

© 2016 The University of Texas at San Antonio  | One UTSA Circle San Antonio, TX 78249 | Information 210-458-4011