How Do I Work From Home Using VPN?



Below are some guidelines for faculty and staff for working at home using a VPN connection:


Work From Home Using VPN

A virtual private network (VPN) is a secure encrypted connection between your computer and UTSA's network. This allows you to "tunnel" through the University's firewall and connect to resources that are protected from the Internet.  Many UTSA applications, such as email, Office 365 services [OneDrive for Business, Skype for Business, etc.], and Blackboard are available without a VPN connection, so you should only request VPN access if you actually need it.


Maintaining Security

VPN client computers should have up-to-date antivirus software along with all up-to-date operating system and application patches.  Due to the frequency of security problems with Java and other application add-ins, you should take special precautions to ensure your computer system is up-to-date. 

The Office of Information Security reserves the right to cancel a VPN account without notice if the VPN connection is attempting to spread malware or otherwise damage the University network.

When using the UTSA VPN connection, make sure that unauthorized persons are not observing your work. Always log off before leaving your remote workstation and safeguard all printed materials and files downloaded from University sources.  

As you will be entering your myUTSA ID and Passphrase into the computer and then viewing potentially sensitive information, you must be certain that the computer you are using to make a VPN connection is secure and free of malware. The following are examples of computing locations you should never trust when making a VPN connection:

  • Conference center computers
  • Airport lounge computers
  • Public library computers
  • Hotel computers located in business centers or hotel-supplied loaner laptops
  • Any computer on which you have reason to believe an infection or other compromise may exist


Connect to My Office Computer Remotely

Before connecting remotely, it is recommended that you have:

  • A high-speed Internet connection
  • Anti-virus software (if you are using a personal computer to remote desktop from off-campus)
  • UTSA VPN access (all faculty and staff automatically have access)
  • Remote connection enabled (if on a Windows platform)
  • Screen Sharing enabled (if on a Mac OS platform with 10.5x or higher)
  • Name of the workstation or IP address (typically your UTSA computer name)
  • Local permissions on the workstation in order to successfully connect


Helpful Links:


How do I access UTSA VPN? (.pdf)

How do I register with myUTSA ID+ (.pdf)

How do I remote to my desktop computer?

Two Factor Authentication

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