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The University of Texas at San Antonio Police Department is committed to providing the very best possible service to our citizens. We set high standard of professional conduct, with fairness and courtesy. In the event you feel that we may have failed to meet that standard or that we may have exceeded your expectations, you may file a formal citizen compliment/ complaint, either in person, by mail and or online.


To file a compliment/ complaint on-line complete the form below and click on the "Submit" button. Your compliment/ complaint will then be directly delivered to our department's Administrative Office. Please note that you can also use the online reporting system to commend an officer/ employee for exemplary conduct of performance.


If you indicate on the form that you will to be contacted, we will contact you within 15 days of your submission. If a UTSAPD representative does not contact you with in that period, you may contact our office directly at this phone number (210) 458-4242. To file a written compliment/ complaint please mail to the following address:

The University of Texas at San Antonio
Police Department
One UTSA Circle
San Antonio, Tx 78249-0704

Citizen Information

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Incident Information

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Officer/Employee Information

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