UTS Alerts


CrashPlan Desktop Application Upgrade to 6.7.2 version

Alert Type



CrashPlan Desktop Application Upgrade to 6.7.2 version


The Office of Information Technology (OIT) will be upgrading the CrashPlan desktop application on Friday, November 30, 2018 beginning at 11:00 a.m. During this time, you may see a screen pop-up stating that CrashPlan is upgrading to version 6.7.2. You can disregard this screen as no action is needed on your part.

This upgrade will improve functionality both in the server and application client environment. No change should be experienced in the way you access and utilize the CrashPlan desktop client.


A screenshot of the pop up message you may receive is provided below:


Once the upgrade is complete, your system will continue to backup as normal.

Note: Whenever accessing the CrashPlan client, you will be prompted to enter your myUTSA ID (abc123) and passphrase.


For more information about CrashPlan, please visit: https://www.utsa.edu/oit/FacultyAndStaffServices/Storage/CrashPlan/GetCrashPlan.html

If you need further assistance, please submit your support request to OITConnect by visiting: http://www.utsa.edu/oit/FacultyAndStaffServices/Support/OITConnect.html or by dialing 210-458-5555.