OIT Alerts

Title

Duo Two-Factor Authentication Issues

Alert Type

Intermittent Service

Subject

Duo Two-Factor Authentication Issues

Message

The Office of Information Technology (OIT) is aware of an intermittent issue reported by our vendor, Duo, affecting the “Call Me” authentication method. This service degradation may affect users’ ability to receive phone call to approve two-factor authentication. If you require assistance with your Duo two-factor authentication please contact OITConnect at oit.connect@utsa.edu or (210) 458-5555.

We will provide more information as it becomes available.

Activate

11/05/2018

Deactivate

11/06/2018