ALERTS
KNOW WHEN IT HAPPENS!
Tech Solutions’ Alerts notify you about important IT service issues. This is your go-to resource for timely updates on planned technology maintenance, service outages, and quick incident reports. Designed with user efficiency in mind, it ensures you’re always in the loop with real-time alerts and provides direct access to support for any technical issue that may arise, keeping your workflow smooth and uninterrupted! For more complex issues, reach out to our Tech Café support team for any technology-related assistance!
TECHNOLOGY MAINTENANCE
Please be aware that UTS will be conducting technology maintenance on all Banner ecosystems this weekend. This Saturday, November 22, from 6 a.m. CST until noon, myUTSA Account, ASAP, Degreeworks, Banner and Appworx will be unavailable.
To offer the best possible service, regular updates and maintenance on UTSA systems are required. While this work is essential, we also recognize that it may present an inconvenience to our users. We thank you for your patience as we work to provide a better user experience with technology services.
TECHNOLOGY ALERT
Tech Solutions (UTS) is aware of an intermittent application access issue affecting MyUTSA Account, UTSA Mobile, Canvas and Adobe Creative Cloud Applications. Some users are experiencing slow performance or disconnections when attempting to use these applications. This issue is related to a widespread Amazon Web Services (AWS) service disruption impacting cloud-based applications nationwide. Our team is actively monitoring the situation and will provide updates as more information becomes available.