Student Lab Assistant Positions Available!

July 13, 2016



by Dalinda Hanna at 9:43 AM in Campus Community, Jobs, Student Info

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Roadrunners,

If you are interested in working for OIT, we have positions available! We are looking to add Lab Assistants (four positions available) to our OITConnect team.

The Office of Information Technology is seeking eager students with a desire to help others with technology requests and issues.  The position serves as the first line of support for all OITConnect requests (Phone, Email, Walk-up). The position involves the ability to solve problems quickly and courteously, demonstrate excellent customer service skills and willingness to learn. Most requests are handled remotely for faculty, staff, students and various other user groups regarding the effective use of computer resources on campus.

Responsibilities include:

  • Provide remote service and assistance to computer users to include faculty, staff and students.
  • Provide in-person service and assistance to computer users to include faculty, staff and students.
  • Serve as a resource person for effective software and computer usage.
  • Installing, configuring, and troubleshooting software.
  • Serve as liaison support for other technology groups and groups across campus.
  • Perform other duties as assigned.

If you are interested in the position, please visit the UTSA Career Center CareerEdge website at http://careercenter.utsa.edu/handshake-login/ and sign-in using your myUTSA ID and passphrase. The job ID is 370570.