OIT Managers Lead Social Media Presentation at the 40th Annual TASSCC Conference

August 22, 2017



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(Vanessa Hammler Kenon, Ed.D., and Ben Garcia discuss social media at this year’s TASSCC Conference.)

Written by: Nicole Duff, Communications Specialist

Assistant Vice Provost for IT Vanessa Hammler Kenon, Ed.D., and Director of Customer Service and Operations Support Ben Garcia served as co-presenters for a breakout session at this year’s Texas Association of State Systems for Computing and Communications (TASSCC) Conference. The 2017 convening, which marked the 40th anniversary of the event, was held at the Hyatt Regency Hotel in San Antonio, Texas from August 6th – 9th.

During their highly interactive presentation entitled “Socially Fabulous or Fabulously Behind the Trends: How Does Your Social Media Stack Up?” the OIT duo offered attendees insights regarding assessing social media platforms.

In addition, they provided attendees with a live demo of Hootsuite, a popular social media management tool, which OIT utilizes to efficiently monitor its social media channels in real-time and in a central location. Currently, OIT and StudentConnect teams are active on several social media channels including Facebook, Twitter, LinkedIn, Instagram and Vimeo, which it uses to promote its products and service offerings and offer customer support.

Dr. Kenon and Garcia’s presentation also explored the ‘Do’s and Don’ts’ of current social media platforms along with imminent conversations regarding social media.

As a takeaway, attendees were provided with a checklist to assess their own social media journeys at their respective organizations and institutions.

To learn more about TASSCC, click here.

To learn more about Hootsuite, click here.

Connect with the UTSA Office of Information Technology on Facebook, Twitter and LinkedIn.

Connect with the UTSA Office of Information Technology Student Connect team on Facebook, Twitter and Instagram.