UTSA iPASS Grant Achievements Featured in National Toolkit for Student Support

October 27, 2017



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Written by: Rosalind Ong, OIT Coordinator

The University of Texas at San Antonio (UTSA) Integrated Planning and Advising for Student Success (iPASS), which is supported by the Office of Information Technology’s (OIT) Customer Relations, Communications, and Training (CRCT) team was one of a few selected institutions chosen by Achieving the Dream (ATD) to share their experience with implementing advising technology in an effort to develop a communication toolkit for student support initiatives. Institutions were selected from among the 26 Bill and Melinda Gates Foundation (BMGF) iPASS grantees. UTSA is an iPASS grantee institution and the project is a collaboration between UTSA’s Office of the Provost, Academic Advising, Institutional Research, and OIT. The iPASS grant supports student support initiatives at UTSA including the Coordinated and Linked Approaches to Sudent Success (CLASS) and the new President’s Initiative on Student Success.

Assistant Vice Provost for IT Vanessa Hammler Kenon, Ed.D., serves as the principle investigator for the UTSA iPASS grant. The CRCT team including Project Coordinator and iPASS Grant Project Lead Rosalind Ong, Communications Specialists Nicole Duff and Danicia Steele, Multimedia Specialist Yuri Martinez-Ramos, and Webmaster Dalinda Milne have supported student success through the promotion of academic advising technology tools including DegreeWorks, the Education Advisory Board Student Success Collaborative – Campus, UTSA GUIDE, and the UTSA Mobile App.

ATD is a national network of colleges working toward closing achievement gaps and accelerating student success. It has published the Integrated Student Support Redesign: A Toolkit for Redesigned Advising and Student Services to Effectively Support Every Student. The toolkit creation was a joint effort of several organizations including EDUCAUSE, the rpkGROUP, Tyton Partners, and the Community College Research Center (CCRC), and iPASS grantee institutions.

UTSA is featured in the chapter Crafting a Communication Strategy. The communication planning campaign executed by the OIT CRCT team to market DegreeWorks (a degree auditing tool) is highlighted as a key to its successful relaunch and adoption.

ATD created the toolkit, which contains the experiences of multiple iPASS institutions who have implemented innovative initiatives to increase student access and success. The toolkit provides evidence-based, practitioner-tested tools that can help support other institutions throughout each phase of their journey as they embark on a student success redesign.

For more information about the Achieving the Dream, click here.

To learn more about the EDUCAUSE iPASS Challenge, click here.